Lexus of Tampa Bay - Service Center

I brought my Lexus in for a 10,000-mile service. They gave me an appointment on the same day I was traveling from Panama City Beach, Up here they only have a Toyota dealership, and it takes weeks to They gave me an appointment on the same day I was traveling from Panama City Beach, Up here they only have a Toyota dealership, and it takes weeks to get an appointment. Joe the service advisor said the car would be ready, so I waited in the nice lounge area and enjoyed.my coffee and worked on my laptop. The car was ready on time as promised. Thank you, Joe! from Joe Ligman. More

outstanding service provided. The staff was very professional and knowledgeable especially Mr Ryan Russo thank you The staff was very professional and knowledgeable especially Mr Ryan Russo thank you More

Great Service from agent and completions on service of vehicle was great and was clean vehicle was great and was clean More

Very Happy with all the work they did. Ary was very helpful letting me know what the car need it good communication excellent work. Ary was very helpful letting me know what the car need it good communication excellent work. More

I had an emergency and they did a good job in finally addressing it but I had a bit of difficulty in assistance for getting my car into the dealership ( it wasn’t advisable to drive it due to a possible addressing it but I had a bit of difficulty in assistance for getting my car into the dealership ( it wasn’t advisable to drive it due to a possible problem with the hybrid system) and getting timely feedback. MJ was great in his help in finally addressing the problem and getting the car back to me. More

I am new to Lexus of Tampa Bay and my service advisor Geudi was AMAZING!!! Polite, professional and courteous - everything you would want! Geudi was AMAZING!!! Polite, professional and courteous - everything you would want! More

The BEST employee in the service department is MJ. He is highly professional, and his problem-solving skills are excellent. I was unable to open my automobile, not even with the manual key, due to a s He is highly professional, and his problem-solving skills are excellent. I was unable to open my automobile, not even with the manual key, due to a serious computer problem, and nobody could figure out what was wrong with it. MJ was there for me from the beginning, and he persisted until he was able to return me the car fix it. He has a genuine heart for his clients. He truly cares about and comprehends his clients. THANK YOU VERY MUCH MJ, YOUR ARE THE BEST! More

I’m the proud owner of a new 2023 Lexus. This was the first time that I had it in for service and I must say I was very impressed with the entire experience. Adrian was my service advisor a This was the first time that I had it in for service and I must say I was very impressed with the entire experience. Adrian was my service advisor and he was very knowledgeable helpful and most of all professional. The Lexus experience when it comes to the facility and the service is above all!!!! Looking forward to my next service date. More

I live 66 miles away from Lexus of Tampa Bay. Are there closer places to take my car? Yes - even another Lexus dealership. I know that from the moment I arrive - I am in good, honest hands. On th Are there closer places to take my car? Yes - even another Lexus dealership. I know that from the moment I arrive - I am in good, honest hands. On this visit, I arrived about 45 minutes early - hoping to be able to be on my way a little sooner. I was greeted by a porter who promised to track down my service advisor. I cheerfully waited in my car. Within about 2-3 minutes, another porter came to my door asking if I would like a water while I waited. Such a small gesture - but it speaks volumes about the car this dealership takes with it's customers. My service advisor Ryan was extremely professional - told me exactly what work would be done, how much it would cost and how long it would take. And he and his team absolutely delivered on every single word he said. It's not convenient for me to drive all the way to Tampa - but it's well worth if for the satisfaction and peace of mind. Thanks Ryan and Lexus of Tampa! More

As always, job well done. Very pleasant experience. Just had service done and they were ready on time, took the amount of estimated time, and professional update on my cars ne Very pleasant experience. Just had service done and they were ready on time, took the amount of estimated time, and professional update on my cars needs. More