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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
685 Reviews

685 Reviews of Lexus of Tampa Bay - Service Center

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November 07, 2023

First of all, my vehicle just needed the 2nd key fob. Nothing special. My service person, Aaron was prompt, knowledgeable and punctual on getting my vehicle done. More

by Tony
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Nov 10, 2023 -

Lexus of Tampa Bay responded

Hello Tony, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

Very professional. Excellent service. The dealer was recently renovated and it’s very elegant. The coffee is delicious . Good job guys More

by roz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esther
Nov 08, 2023 -

Lexus of Tampa Bay responded

Hi, we are pleased to hear you had such a positive experience with us, Roz! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2023

I leased my new Lexus a few months ago at a different dealership. This was its first service interval and Lexus of Tampa Bay treated me like a member of the family. The work was done quickly, the Service More

by gregg.niemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jofko
Nov 08, 2023 -

Lexus of Tampa Bay responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

The the dealership is one that cares about their clients. Everyone is always professional and personable which is what I like most. More

by Wealthyplace4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edmunds
Nov 03, 2023 -

Lexus of Tampa Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

Great customer service. Kevin was awesome. He went beyond expectations. Would definitely recommend this location . More

by moneylexus4door
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 02, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Tampa Bay and we hope to be of service again in the future.

October 29, 2023

Over charge on oil change. , $190 and I told him that’s to much , for oil change. More

by Rtabares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot name
Nov 02, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (813) 365-7152. We would appreciate the chance to turn your experience around.

Nov 02, 2023 -

Rtabares responded

I called back, agent Oswaldo pick it up the call he transfer to another department , where I was waiting..they never answered.

October 23, 2023

Very Good Service by representative. He was very helpful in giving the full description of the service. More

by kalshlmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ramirez
Oct 26, 2023 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Ive had ten Lexus in a row and the service department has never let me down. More

by jfras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 29, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2023

Waiting room very comfortable and pleasant with comfortable seating and snacks . No problems to report More

by Bzcasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Randal Jr
Oct 24, 2023 -

Lexus of Tampa Bay responded

Hi, it is great to read such wonderful comments about your experience with us! If you ever need help, just give us a call. Happy motoring!

October 18, 2023

I was very pleased with the service I received. The wait time wasn’t too bad. The representative I worked with kept me up to date. He was very professional and friendly. More

by dtym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Oct 18, 2023 -

dtym responded

Everything went smoothly.

Oct 21, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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