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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
691 Reviews

691 Reviews of Lexus of Tampa Bay - Service Center

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March 18, 2025

Friendly staff and great customer service. My service advisor kept me informed on the progress of me vehicle. Would definitely recommend. More

by tajuanaguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Service Advisor
Mar 21, 2025 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Lexus of Tampa Bay and we hope to be of service again in the future.

March 03, 2025

AJ was very professional and knowledgeable. We were given a courtesy vehicle to run errands while our first 5000 mile service was completed. We will definitely return to this dealership More

by Helen & Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Mar 08, 2025 -

Lexus of Tampa Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 28, 2025

4 year maintenance performed. Performed in an excellent manor. Scott Banta is an excellent service advisor for over the last 13 years he has serviced my vehicles More

by George Tenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Mar 04, 2025 -

Lexus of Tampa Bay responded

Hello George, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2025

Employs great service associates. Joshua Hunter is my associates and it’s been great working with him. Very thorough. More

by Shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hunter
Mar 04, 2025 -

Lexus of Tampa Bay responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 31, 2025

Highly recommend Lexus of Tampa Bay for service. From the service rep to the technician, all where professional and provided great advice. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita
Feb 06, 2025 -

Lexus of Tampa Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

January 03, 2025

I brought my car to Lexus of Tampa Bay for a simple oil change and ended up with a disastrous experience. Here’s the rundown: First, my car’s dash camera was disconnected after being driven through the More

by Dana B
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Antonio
Jan 06, 2025 -

Lexus of Tampa Bay responded

Hi Dana, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (813) 365-7152 to discuss what we can do to help.

September 25, 2024

After dealing with how other Lexus dealerships handle logistics, this one has me a bit perplexed. First, I tried to be diligent and when I first got a job transfer to Tampa I visited the service departme More

by bshilligoss
Service Communication
Recommend Dealer
No
Employees Worked With
LA
Sep 28, 2024 -

Lexus of Tampa Bay responded

Hi, we appreciate you taking the time to respond. The staff at Lexus of Tampa Bay take our reviews very seriously. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (813) 365-7152 to discuss what we can do to help.

September 13, 2024

Service advisor Tyler was very good at explaining how some of the vehicle features work in the newer vehicles, helping to put me at ease in terms of my concerns on how I thought they needed to work based More

by emm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 16, 2024 -

Lexus of Tampa Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. If you ever need help, just give us a call. Happy motoring!

August 29, 2024

Don't buy Lexus NX 250 premium. It has a leaking issue at the back. I purchased a brand new Lexus 2024 last year, and It had a leaking issue at the rear when I brought it to the dea More

by Loi Le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
Aug 31, 2024 -

Lexus of Tampa Bay responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (813) 365-7152 to discuss what we can do to help.

August 29, 2024

Lexus of Tampa has been an excellent dealer to deal with for over 15 years. Ryan Russo is an exceptional service advisor. I recently bought a Mercedes and service was not on the level of Lexus. With the un More

by david.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Russo
Sep 01, 2024 -

Lexus of Tampa Bay responded

We appreciate you taking the time to leave us a response, David! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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