Lexus of Tampa Bay

I drove my Lexus SUV into the service bay without an appointment because I was having problems. The gentleman that helped me was kind and listened to my dilemma and my disaster of a day. The service d appointment because I was having problems. The gentleman that helped me was kind and listened to my dilemma and my disaster of a day. The service department asked if I could leave the car which I did, they made sure I had a reliable car to drive. Even though there were more things that needed repair than we anticipated, they repaired my car, cleaned it and polished it. I now feel comfortable that my car is safe and reliable. We purchased the vehicle from the Lexus dealership on Dale Mabry in Tampa, Florida, they have continued to maintain it and treat us with kindness each time we bring the vehicle in for service. The service dept. checks the vehicles maintenance to records to make sure they are not repeated in previous work. We trust them and will continue to use the service and sales departments in the future. More

The service at Lexus of Tampa is always excellent and reasonable cost wise. This is my second Lexus to have serviced here so I have 8 years of experience. I highly recommend them reasonable cost wise. This is my second Lexus to have serviced here so I have 8 years of experience. I highly recommend them More

I have been doing business with this company for 20 years. I have bought three cars in that time and done all services with them. My service manager Alec has my trust and I value this service and the p years. I have bought three cars in that time and done all services with them. My service manager Alec has my trust and I value this service and the personal care and confidence he gives me. More

Great buying experience. It was a no pressure buy. I especially liked that the dealership didn't add on to the MSRP. The Lexus deanship in Orlando adds 15% to MSRP. It was w It was a no pressure buy. I especially liked that the dealership didn't add on to the MSRP. The Lexus deanship in Orlando adds 15% to MSRP. It was well worth the drive to Tampa Bay to get the car I wanted at a fair price. More

It was a great experience. even with the remodel same customer service and service experience even with the remodel same customer service and service experience More

Great Dealership. Bought a 2020 Lexus GS 350 F Sport. I did my financing on their website before coming in to finish up and it was a breeze. Car has a couple of iss Bought a 2020 Lexus GS 350 F Sport. I did my financing on their website before coming in to finish up and it was a breeze. Car has a couple of issues that need to be addressed but the dealership is going to fix them. Bunch of nice guys there from Ryan my Sales Professional to Alex in Finance. Recommend this Dealership More

Service Dept. was very busy, but the work on my vehicle went fast and smooth. Everything was explained to me before, during and after service in a kind and profess was very busy, but the work on my vehicle went fast and smooth. Everything was explained to me before, during and after service in a kind and professional manner. More

Once again I had a 3 hr wait only to find out what had been repaired at my last visit when you had my car for 3 weeks has the same problem on another wheel. I feel a little let down my the dealership as m been repaired at my last visit when you had my car for 3 weeks has the same problem on another wheel. I feel a little let down my the dealership as my car only has 27000 moles. More

The dealership was an excellent buying experience for a change. The staff were all polite and helpful with no sales double shuffle bait and switch games. The staff were flexible to last minute changes so change. The staff were all polite and helpful with no sales double shuffle bait and switch games. The staff were flexible to last minute changes son documents and very informative and helpful explaining everything. More

Had minor issues with my car's radio and they replaced with a new one with a new one More