Lexus of Tampa Bay
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Worst customer service. Reimbursed issue to correct mistake but only for discount at same dealership on next service. Don’t even want to return to dealership ever again. Reimbursed issue to correct mistake but only for discount at same dealership on next service. Don’t even want to return to dealership ever again. Got two new tires and placed them on back of car instead of rotating front tires to back and putting new tires on front. Horrible communication from staff. More
No post-sale follow-up from anyone at the dealership- just some poorly timed, canned emails from AutoNation. The vehicle transporter was a no-show, no call and the delivery was a day late. My car was shi just some poorly timed, canned emails from AutoNation. The vehicle transporter was a no-show, no call and the delivery was a day late. My car was shipped to me with a chip in the windshield and paint over-spray on a taillight. More
Our customer service rep - Scott is awesome! Very attentive to our needs! We appreciate him so much. Heads above other dealerships we have experienced over our many years. Very attentive to our needs! We appreciate him so much. Heads above other dealerships we have experienced over our many years. More
Based on my experience, I will never used this dealership again. Over 4 hours waiting on the slow staff. Primary focus is to sell as many upgrades as possible. Car buying online is the future. Ca dealership again. Over 4 hours waiting on the slow staff. Primary focus is to sell as many upgrades as possible. Car buying online is the future. Carvana, Vroom and online sales are the way to go. More