
Lexus of Tampa Bay
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Worst customer service out of any dealership I have been to. Usually dealerships give great customer service and always follow up. Not here they seem to not care, maybe it’s just me but I provided all infor to. Usually dealerships give great customer service and always follow up. Not here they seem to not care, maybe it’s just me but I provided all information because I was interested in a car and they never got back to me. I even followed up still nothing. I put in another lead to hope I get a new salesman and they told me to stop putting in leads for the car but I really wanted it. They turned me off of it. Therefore going to another dealer. Never had this poor of customer service before. More
Ryan Kell made the buying experience comfortable and assuring. He walked me through every step and explained everything, even after the purchase. Hands down a great experience and will be back for my ne assuring. He walked me through every step and explained everything, even after the purchase. Hands down a great experience and will be back for my next vehicle when that time comes. Thank you Lexus of Tampa Bay and thank you Ryan for a wonderful experience! More
Did not keep me updated on status of vehicle. Representative went on vacation & so bounced around to various others to try to find out status of vehicle. Originally told work would take a few day Representative went on vacation & so bounced around to various others to try to find out status of vehicle. Originally told work would take a few days but wound up being over a week. No one at dealership ever initiated contact with me until after I picked up vehicle & email from someone who wanted to talk about buying my used vehicle. Loaner car, while appreciated, was not clean, personal items had been left in front & back, dirty floorboards, display said “maintenance needed, contact dealership”. Repair work was done as requested. Thankful for that More
Jeremiah was everything you could want from a dealership salesman. Very professional, personable, and attentive to what I was looking for. Sydney took care of the rest on the business side and was also extr salesman. Very professional, personable, and attentive to what I was looking for. Sydney took care of the rest on the business side and was also extremely professional, personable and all around great to work with. I look forward to using this dealership for future purchases. More