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Lexus of Tampa Bay

Tampa, FL

Overview
Reviews
Vehicles
4.7
1,414 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
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5852 North Dale Mabry

Tampa, FL

33614

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Showing 1,414 reviews

July 19, 2022

As always, Scott Banta was excellent. I’ve been dealing with him for 11 years and he has never let me down. He is the primary reason why I keep servicing my vehicles at the Tampa location More

by slyons1906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Banta
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Jul 22, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 18, 2022

The service was prompt and excellent. Pam explained everything clearly and the auto was finished in wonderful shape a little early. The car looked and sounded great. Thanks Lexus of Tamp More

by epsteinjoe4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam
Report | Print
Jul 21, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 18, 2022

Fast service. Courteous associates. Great quality of service. Compatible prices. I trust the dealership and always come directly to Lexis for service. More

by juliadearmond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SCOTT BANTA
Report | Print
Jul 21, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 18, 2022

Scott took care of us quickly and efficiently from making the appointment for service to the finish. Thank you for your courteous demeanor and proficient service. More

by bac2726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Report | Print
Jul 21, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 18, 2022

The service was excellent. The vehicle was washed and cleaned. Service was completed within a reasonable time. More

by Legs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ary Vargas: service consultant
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Jul 21, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Jul 21, 2022 -

Legs responded

Very pleased with service. The service consultant addressed all the questions asked. Ms. Vargas is an outstanding team member.

July 13, 2022

Un dealer excelente, todos los trabajadores son muy buenas personas y muy profesionales. Es un placer ir a ese dealer. More

by elizondoluismiguel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jul 19, 2022 -

Lexus of Tampa Bay responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

July 12, 2022

Pamela is always courteous, on time and helpful with any concerns I have. It’s always a pleasure dealing with her More

by Tessiem1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela
Report | Print
Jul 14, 2022 -

Lexus of Tampa Bay responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 12, 2022

Excellent service and my service advisor. Ary is always personable and professional. The vehicle is always clean at pick up. More

by esithes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ary Bargas
Report | Print
Jul 14, 2022 -

Lexus of Tampa Bay responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 12, 2022

The maintenance service was not as I expected from a Lexus dealership, when I got my car back other parts of my car got mixt up. More

by Juana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
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Jul 14, 2022 -

Lexus of Tampa Bay responded

Hi Juana, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (813) 365-7152. We'd appreciate the chance to make your experience a positive one.

July 10, 2022

It is always a pleasure to deal with service representative Jackie. She is alway there to greet me and always remembers me and my service records. Never any pressure on my services, just helpf More

by Kfalor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Jul 11, 2022 -

Lexus of Tampa Bay responded

Hello, we're happy you found our staff Jackie to be so supportive during your experience here at Lexus of Tampa Bay. We always strive to provide personable and excellent customer service. Thank you again for the review!

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