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Lexus of Tampa Bay

Tampa, FL

Overview
Reviews
Vehicles
4.7
1,402 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
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5852 North Dale Mabry

Tampa, FL

33614

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Showing 1,402 reviews

June 19, 2024

I didnt have a bad experience but the service dept should have known about the tail light being out. I found out after I drove home. Now I have to wait for parts. In the mean time I'm driving without a tail More

by Mickey
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared
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Jun 21, 2024 -

Lexus of Tampa Bay responded

Hi Mickey, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (813) 365-7152 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 17, 2024

David was my service manager & he was great. Very attentive. Explained everything. Car was ready when he said it would be. More

by Kathy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jun 18, 2024 -

Lexus of Tampa Bay responded

We are pleased to hear you had such a positive experience with us, Kathy! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2024

Very pleased with the service performed. The advisor Dakota kept me informed on the progress made. A big plus for the courtesy pick up and delivery service. More

by judykronstadt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
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Jun 19, 2024 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 14, 2024

Courteous dealership. They were fast knowledgeable and honest. I would suggest them to any of my family and friends. More

by Brianbisesto
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry”Ray” McNab
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Jun 17, 2024 -

Lexus of Tampa Bay responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 13, 2024

MJ provided me with world-best customer service and attention. Made my experience while getting maintenance very pleasant. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ
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Jun 14, 2024 -

Lexus of Tampa Bay responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 13, 2024

The best customer service! Make sure we have all the amenities and comfort. Grt rep More

by Adiaz
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden
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Jun 13, 2024 -

Lexus of Tampa Bay responded

We are pleased to hear you had such a positive experience with us, Adiaz! Feel free to stop by if you ever need any more help.

June 12, 2024

Amazing service,great staff ,friendly & very knowledgeable about explaining to you in detail about how to go about on fixing the car thank you guys. More

by SILWADI91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M.J
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Jun 14, 2024 -

Lexus of Tampa Bay responded

Hi, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

June 12, 2024

Scott always provides excellent customer service! Car was cared for very promptly. I'll definitely return for service. Job well done. More

by Lgarci1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Jun 14, 2024 -

Lexus of Tampa Bay responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Tampa Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 11, 2024

We were in the market for a pre-owned-certified Lexus SUV. Employees were patient and calm during our entire visit. We test drove 3 cars, no problem. The deal service was less painful than most, no haggl More

by rosanne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Wolpoff
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Jun 13, 2024 -

Lexus of Tampa Bay responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

Hands down, probably the best experience I've had with a dealership. Tyler Carr took care of me. Very honest and upfront about pricing and turnaround time was very quick. I got exactly what I needed to get More

by sf_jones91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Carr
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Jun 10, 2024 -

sf_jones91 responded

Shout out to Lexus of Tampa Bay, more specifically, Tyler Carr for the fast, honest, and reliable service they provided me with! I 100% recommend this service department!

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