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Lexus of Tampa Bay

Tampa, FL

Overview
Reviews
Vehicles
4.7
1,389 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
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5852 North Dale Mabry

Tampa, FL

33614

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Showing 1,389 reviews

July 12, 2024

After having a light flash on the dashboard, I decided to stop by to get that checked out. As it turns out, everything was fine. More

by jswilds11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember. He would remember, I drove the Red Lexus.
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Jul 12, 2024 -

Lexus of Tampa Bay responded

Hello, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 11, 2024

Dealership is very attentive to the customer upon entering the dealership. Very personable and attentive as to the needs of the customer. More

by Wahoo 2072
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maris
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Jul 12, 2024 -

Lexus of Tampa Bay responded

Hello, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

July 11, 2024

absolutely AWFUL after sale support from both Sales and finance. Cannot even get a response...... More

by David S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Benson
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Jul 12, 2024 -

Lexus of Tampa Bay responded

Hello David, we are deeply disappointed by your experience at Lexus of Tampa Bay. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (813) 365-7152 to discuss what we can do to help.

July 10, 2024

This dealership is the worst I have ever dealt with. I paid cash for my car and after 20 days the still haven’t paid off my previous car loan. I was promised car mats that have not been delivered and m More

by Sandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Benson
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Jul 11, 2024 -

Lexus of Tampa Bay responded

Hello Sandy, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (813) 365-7152 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 08, 2024

Great service. MJ along the other staff were professional and honest. Provided a loaner until service was completed. More

by Amin Azem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ Hammad
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Jul 09, 2024 -

Lexus of Tampa Bay responded

Hello Amin, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2024

Excellent customer services, communication skills have Ayden. Thanks to Johanet and the front office lady,, She is always so sweet. Thanks for your service. More

by yaquelinbecera12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden
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Jul 09, 2024 -

Lexus of Tampa Bay responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 04, 2024

The service people are amazing! My service person Scott is always very accommodating and keeps me updated on what is happening with my car. I appreciate the great service! More

by ShirleyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Jul 05, 2024 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 01, 2024

The year agent who took care of me, Kevin is really outstanding, very courteous and helpful. It took about two hours waiting, but the service was complete. More

by Tmchami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jolko
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Jul 03, 2024 -

Lexus of Tampa Bay responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2024

I called Ryan Kell to discuss buying a car, and even though he had be promoted to a different department, he took my call and made sure to put me with an excellent rep, Andrew Benson. Ryan and Andrew More

by rlt4545
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kell, Andrew Benson, Matt Copeta. Serhat
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Jul 01, 2024 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

June 28, 2024

It’s now been over a week and no one has contact me about my car being repaired. My service representative has not contacted me and I’m still waiting going now week two. I never have a good experience with t More

by Chrisallen0270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh service representative
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Jun 28, 2024 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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