Lexus of Tampa Bay | Page 137

My 2012 RX 350 is the second vehicle I have purchased from this dealer. Jamie and the general manager, Joe, made this sale a very positive experience, working with me to obtain the car that I was looking from this dealer. Jamie and the general manager, Joe, made this sale a very positive experience, working with me to obtain the car that I was looking for at a price I was happy with. Jamie's attention to detail in the sales process and then walking me through how to access all the features of the Tech package are examples of the excellent customer service they provide. Thanks Jamie and Joe! More

Both sales and service areas are top notch - people and facility. Product quality is unsurpassed and they're at a central location for the metro area. facility. Product quality is unsurpassed and they're at a central location for the metro area. More

Loren went out of his way to make my experience as good as possible. I feel I got a great price on my car as well. as possible. I feel I got a great price on my car as well. More

My experience with Steve Honigsberg and the Lexus of Tampa Bay dealership exceeded all of my expectations. It was truly first class service from the time I called to make an appointment. The facilitie Tampa Bay dealership exceeded all of my expectations. It was truly first class service from the time I called to make an appointment. The facilities are so impressive- welcoming, clean, comfortable. Everyone I met was genuinely friendly and accommodating. I really feel that my experience has not ended. I don't feel that I was just sent off on my way. I believe this impeccable service will continue for as long as I have my new car. I may just have found the car maker and dealership I will continue to use for the rest of my life. More

DEALERSHIP WAS FRIENDLY,COURTESY AND VERY HELPFUL. WORKING WITH DAVID SALES WAS EXCELLENT. HE TOOK THE TIME TO MAKE SURE EVERYTHING WAS ACCOMPLISHED INCLUDING PRICE AND FINAL CLOSING. CLOSING DOCUMEN WORKING WITH DAVID SALES WAS EXCELLENT. HE TOOK THE TIME TO MAKE SURE EVERYTHING WAS ACCOMPLISHED INCLUDING PRICE AND FINAL CLOSING. CLOSING DOCUMENTS WAS DONE WITH EFFICIENT AND MANNER PERSONNEL. More

A couple of my friends recommended the dealership after I made a spontaneous decision the night before to change my wife's car. I look up that dealership that morning, called at about 9 am and set-up a test made a spontaneous decision the night before to change my wife's car. I look up that dealership that morning, called at about 9 am and set-up a test drive for 11 am with one of their sales man and by 3 pm, my wife was picking up the kids with her used 2008 Lexus 470. The entire process was extremely streamlined, and hassle free. Larry, the sale guy was very professional, diligent and knowledgeable of the product. He whawed my wife with his hand-free demonstration and endless gadget usage. Larry and the finance lady worked very had to make sure that we close trade and I was comfortable and happy with service provide. As a businessman I understand the importance of customer satisfaction, but my experience with Larry took me a higher level. I strongly recommend them any potential car buyer Fode Clearwater FL More

Over a 1 month period, I compared 3 dealerships in my search to purchase a 2008/2009 Lexus RX350. I finally purchased a 2008 Lexus RX350 from Mark Watson at Lexus of Tampa Bay at 5252 N. Dale Mabry Hwy. search to purchase a 2008/2009 Lexus RX350. I finally purchased a 2008 Lexus RX350 from Mark Watson at Lexus of Tampa Bay at 5252 N. Dale Mabry Hwy. He works in certified pre-owned vehicles and understood that I was looking for a vehicle that I planned to keep for a long time and wanted a good vehicle at a reasonable price. Mark is very knowledgable and has been in the Lexus car business a long time. He was able to work with me on the price on a vehicle that was better quality and more features than the other two vehicles that I was considering. Additionally, I was able to get an extended warranty and comfort in knowing the car has been serviced alway at Tampa Lexus dealership. Paul Unger More

Across the past four years my wife and I have had the pleasure of having Travis as our Service Consultant. He has helped us out several times but most recently he worked with the service manager (wish I pleasure of having Travis as our Service Consultant. He has helped us out several times but most recently he worked with the service manager (wish I asked for his name) to diagnose an issue I was having with my A/C. This was one of those issues that never went wrong when you brought it in... They found it and fixed it!!! Thank you all... BTW that car is all yours now...you convinced me that Lexus is where I need to stay! I'll continue my service in my new "to me" GX470. Thanks again... More

One of the best car buying experiences we have had. Zak Warner is the best. He hasn't been in the business long as he is just a kid, but he was knowledgeable and professional. His subpar education at Wes Warner is the best. He hasn't been in the business long as he is just a kid, but he was knowledgeable and professional. His subpar education at Western Carolina was hardly noticeable. This is our fourth Lexus and third from Lexus of Tampa Bay. Our service advisor is Bob Gray. Bob has been great and is probably more responsible for our return to a Lexus than the car itself...Sales manager Mike Lee was as stubborn as ever but a super nice guy and someone you enjoy running into when you visit the dealership. In my opinion, you can't beat a Lexus and you can't beat Lexus of Tampa Bay. More

I purchased my 2006 RX 330 from this dealer and have had it serviced there for 6 years. I NEVER took a vehicle to a dealer for routine service prior to this, but they do not try and push unwanted services b it serviced there for 6 years. I NEVER took a vehicle to a dealer for routine service prior to this, but they do not try and push unwanted services but rather inform you their recommendations and encourage you to get the minimum services specifically needed for your vehicle. The best part is that this vehicle has been more maintenance free for longer periods than any vehicle I have ever owned, and the outstanding service is unparalleled. I had owned a Lexus prior and serviced at another dealership with the opposite results, so I have a good barometer. Tampa Bay never stops trying to ensure you are completely satisfied. They now pick up my car and bring me a loaner for work requiring 2 hours or more which is wonderful! I just purchased a 2012 RX 350 and the experience was awesome as usual. Do yourself a favor...let these guys and gals make your life easier and more pleasant for puchasing and servicing your vehicle. More