Lexus of Tampa Bay

My experience was very pleasant. Joe was extremely helpful and I was comfortable with the transaction.i would recommend Joe to my friends who are interested in purchasing a Lexus. helpful and I was comfortable with the transaction.i would recommend Joe to my friends who are interested in purchasing a Lexus. More

What a great buying experience! We went on a Sunday just to look at exterior and interior color combinations of the model we were interested in buying. We went into the dealership when we found it was open to look at exterior and interior color combinations of the model we were interested in buying. We went into the dealership when we found it was open and meet Naaman, a salesperson. Naaman asked us for the specifics of what we wanted, then went out of his way to find a car with those features, offered to appraise our trade-in car, and did, and provided a reasonable quote, all in one day. We didn't accept immediately and went looking on the Internet. But Naaman followed up and we reached an agreement over the phone! One week later, we were in our 2013 Lexus ES300h! We already have had several follow up calls from Naaman asking if we were enjoying our car. We also needed to call Lexus in order to better understand some of the cars features and received excellent service. Tom and Marilyn R More

I found a used car on the internet and made an appointment to come see it. The staff in the used car department was very polite and professional. They worked hard to make sure to meet my needs a appointment to come see it. The staff in the used car department was very polite and professional. They worked hard to make sure to meet my needs and did a great job. Lexus of Tampa Bay is the best car dealer I have ever dealt with and I highly recommend them. More

Of the 40 years I have been buying cars for me and my family, I do not remember having a better experience!! This by far the best! Everybody else comes distant second. Jerry, Edwardo, and Sherif are gre family, I do not remember having a better experience!! This by far the best! Everybody else comes distant second. Jerry, Edwardo, and Sherif are great and made this buying experience the most wonderful and seamless one. Next time I buy a car, I will make sure to check with them first. More

Loren took very good care of me. This is the second car that I have purchased from him and both experiences were outstanding. The process was quick and done in a very professional manner. I am planning t that I have purchased from him and both experiences were outstanding. The process was quick and done in a very professional manner. I am planning to purchase another vehicle in the 6 to 8 months and it will probably be a Lexus from Lexus of Tampa Bay. More

I recently purchased a used car from Lexus of Tampa Bay. I first went in the dealership 6 months earlier just to look around and see what was available. I went inside to speak to someone and was greeted by I first went in the dealership 6 months earlier just to look around and see what was available. I went inside to speak to someone and was greeted by Larry. We talked about what I was looking for and I gave him a list of what exactly this car need to have(Model,color,interior color/ fabric, etc.). He told me that he would look around to see what he could find and would be in contact. I told Larry that I wasn't in a hurry to buy a car, but more wanting to get the exact car. I spoke to Larry several times over the next 6 months about different cars he found, Then he called and said that the perfect match to the car I explained was just traded in. I went to look at the car and 2 days later I owned it. The lady in the finance dept was really nice and got me taking care of in a timely manner. I had a few issues with the car and Larry got them all resolve with no questions asked. My overall experience was excellent and I recommend this dealership, but I really recommend Larry Pfingsten 813-739-2428 for your next Lexus purchase. When I go to upgrade my car I will definitely go back to Larry at Lexus of Tampa Bay. More

Recently I purchased a new car from this dealership. They tried and almost succeeded in ripping me off $800.00 by failing to disclose and then adding extended protecion plans to the purchase price. When I re tried and almost succeeded in ripping me off $800.00 by failing to disclose and then adding extended protecion plans to the purchase price. When I realized they overcharged me I complained to the management and it took weeks of unanswered phone calls and emails to finally rectify the situation. I never heard a word from anyone acknowledging this outrageous action or an apology from them. So I assume this is business as usual from a low rent outfit pretending to be a certified and reputible dealership. "CAVEAT EMPTOR" is alive and well at this dealership. More

This was the 2nd time I bought a car from this dealership and though Manny, and both time was a great experience. Manny was a wonderful person to deal with and made sure everything was just right for me with and though Manny, and both time was a great experience. Manny was a wonderful person to deal with and made sure everything was just right for me with the car. Would not go anywhere else. I've been telling all my friends and family to go and buy a Lexus and to go see Manny. Your truly happy customer More

I've been working with Mark over the internet for a couple of months, and my experience was over the top. He was not pushy. He listened to my needs and wants. He was very knowledgeable about the vehi couple of months, and my experience was over the top. He was not pushy. He listened to my needs and wants. He was very knowledgeable about the vehicle, and he was very patient and professional. I drove all the way from Lakewood Ranch because this dealership was the only one in the area to have the car I wanted IN STOCK. I am proud to say that I am a brand new owner of the new 2013 GS450 Hybrid! I've never had a car deal run as smoothly and as quickly as this one. The business office was very modern. I took a quick tour of the facility, and it was amazing. Thank you for the best car buying experience I have ever had :) More

This is my second used car from Lexus of Tampa Bay. I will not go anywhere else in the future though I might think about it if Ben goes somewhere else. I'm not sure anyone can beat him. He worked with me will not go anywhere else in the future though I might think about it if Ben goes somewhere else. I'm not sure anyone can beat him. He worked with me partly on my first used Lexus and completely on my second. I wasn't the easiest sale but he kept smiling and would work with me to find a way to make me happy. He bent over backwards for me and still does. Just because I have already signed the papers he still keeps in contact. If he sees me somwhere around he will always stop to say "Hi" and see how I'm still loving my "new" car. If I have an issue he sees to it that it gets done or points me to the person who can. He's plesent to be around and helps to make the dreadful car-buying experience a lot less dreadful. More