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Lexus of Tampa Bay

Tampa, FL

Overview
Reviews
Vehicles
4.7
1,403 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
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5852 North Dale Mabry

Tampa, FL

33614

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Showing 1,403 reviews

May 16, 2024

Lavance was very helpful. Aly was supposed to be my rep but he asked LaVance to stepped in. Aly emailed me as a follow up and inquired if I had any questions. I did have q More

by Ikaptzan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavance and Aly
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May 17, 2024 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (813) 365-7152 -- we hope to hear from you soon.

May 16, 2024

Decesion was made to purchase and everything went very smooth.I had no bad experiences. That is the reason I shop at this dealer for their brand or a used vheical. More

by wcarltonsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
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May 17, 2024 -

Lexus of Tampa Bay responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

May 16, 2024

We received excellent service from our salesperson Jose and his manager. Very professional and helpful More

by pat.butschle
Recommend Dealer
Yes
Employees Worked With
Jose
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May 20, 2024 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2024

Median customer service, not impressed with driving a luxury vehicle to have ok customer service at the dealership More

by Unlnown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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May 17, 2024 -

Lexus of Tampa Bay responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (813) 365-7152.

May 11, 2024

Yazan Abdelaal was great. No pressure. My wife and looked at multiple cars a few days ago. Test drove several then walked away. No gimmicks. We visited a few other dealers but More

by keatshd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yazan Abdelaal
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May 13, 2024 -

Lexus of Tampa Bay responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 10, 2024

The service agents for Lexus of Tampa Bay are the best. MJ is knowledgeable, helpful and funny. He makes my visits enjoyable. More

by bellserv
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
MJ
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May 12, 2024 -

Lexus of Tampa Bay responded

We're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2024

I have had multiple bad experiences with the sales and service department. Even though it is the closest dealership to my home, I will never return to the dealership again for any reason. More

by Jess Ricecracker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Jordan
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May 10, 2024 -

Lexus of Tampa Bay responded

Hi Jess, we would like to get some more details about your experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (813) 365-7152 to discuss what we can do to help.

May 02, 2024

My service agent, Scott, was pleasant, helpful, and informative. I always appreciate the care I receive at the dealership. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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May 06, 2024 -

Lexus of Tampa Bay responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

May 01, 2024

Sydney is phenomenal! She’s the only female service advisor and it’s nice to be able to talk to someone woman to woman. She’s helpful and informative, a definite asset to More

by fldemolayssh1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Threadgill
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May 04, 2024 -

Lexus of Tampa Bay responded

Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 19, 2024

I had the pleasure of having Sydney Threadgill as my service associate. She was very personable and professional. The whole experience was very positive. More

by ltmanelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Threadgill and Matthew Robinson (tec)
Report | Print
Apr 21, 2024 -

Lexus of Tampa Bay responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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