Back

Lexus of Tampa Bay

Tampa, FL

4.7
1,389 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
Contact Dealership

5852 North Dale Mabry

Tampa, FL

33614

Directions

By Type

Showing 1,389 reviews

August 13, 2021

Great service. Love Jackie. Appreciated ride and pick up during service More

by Lrjoyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Aug 17, 2021 -

Lexus of Tampa Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! If you ever need help, just give us a call. Happy motoring!

August 11, 2021

Jamal Clark accommodated my request as my previous adviser was out. Jamal listened to my issues and took time to inform me of job status. Shuttle driver was very timely & friendly. Excellent! More

by Angel Collado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue Rodriguez, Jamal Clark
Aug 17, 2021 -

Lexus of Tampa Bay responded

Hi Angel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2021

Wonderful service technicians. I love the nice waiting room and free coffee is the best. They always take excellent care of me here! Never once have I felt pressured or like the company was not being hone More

by perezliz0921
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal
Aug 17, 2021 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 11, 2021

Always can count on Pam Moore to make sure service is done correctly and on time. Makes sure car is washed and ready to go More

by Vivian_mcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Moore
Aug 17, 2021 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 10, 2021

Unfortunately having service done over there sucks. We bought 2 SUV there and the whole process was great when doing the purchases. Again servicing the cars there suck !!! More

by numhebed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda
Aug 21, 2021 -

Lexus of Tampa Bay responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (813) 365-7152 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 10, 2021

I got my first Lexus here and the experience was amazing. Eddie my salesman and sydney was great. I have never had such a great car buying experience More

by leigh-cdc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie, Sydney
Aug 17, 2021 -

Lexus of Tampa Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 05, 2021

Our experience was exceptional from welcome to closing of contract More

by easbennett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seadric Crawford-Sidney Crawford 111
Aug 05, 2021 -

easbennett responded

Everything was 5 star!!

August 03, 2021

Our experience was very positive! Great dealership couldn’t be happier !! More

by Susie Scherf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Baldasaro
Aug 22, 2021 -

Lexus of Tampa Bay responded

Hi Susie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2021

Scott Banta is an excellent service representative, friendly, professional, attentive, and courteous. Scott is the reason we bought a second Lexus from this Lexus dealership. Great representation of th More

by Greta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Aug 22, 2021 -

Lexus of Tampa Bay responded

Greta, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 30, 2021

My sales rep, Mr. Jeremiah Lucas was outstanding from start to finish, unfortunately, once he handed my Navy Federal Credit Union Draft (which they knew I had in hand from Virginia) was presented to his More

by Jwar2018
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SERHAT CAGLIERGIN & DANTE LELII
Jul 30, 2021 -

Jwar2018 responded

My sales rep, Mr. Jeremiah Lucas was outstanding from start to finish, unfortunately, once he handed my Navy Federal Credit Union Draft (which they knew I had in hand from Virginia) was presented to his Finance Manager, it was not accepted because they (claimed) it was an out of state check. Navy Federal is (worldwide) and it would've been easy to verify the validity of the draft. I was there from 7:10pm until 10:33pm (a ridiculous amount of my time was WASTED especially since I came with financing. Lastly, I realized they had a 2020 Mercedes E 350 for sale and wanted to trade my new 2021 Lexus ES 350 in for it, however, I received a super LOW BALL offer of $33,000 for a car I paid $42,662 two days earlier with only 818 miles on it. My experience was very poor at Lexus of Tampa Bay and I will never do business them again!

...
119
...