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Lexus of Tampa Bay

Tampa, FL

Overview
Reviews
Vehicles
4.7
1,389 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
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5852 North Dale Mabry

Tampa, FL

33614

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Showing 1,389 reviews

November 23, 2021

Amazing service as always!! The staff is very professional and extremely helpful. I greatly appreciate them for all that they do!! More

by Daries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
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Nov 26, 2021 -

Lexus of Tampa Bay responded

Hi Daries, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

November 23, 2021

As always, Lexus of Tampa Bay provides an outstanding service on my vehicle Alex, represents your company in outstanding manner. Thank you. More

by Omejiaortega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Hidalgo
Report | Print
Nov 26, 2021 -

Lexus of Tampa Bay responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 23, 2021

Staff are nice, but my A/C still isn't fixed. Have to take it back for the 3rd time next week. Salesman did a great job holding me hostage for 3.5 hours to locate a car to make a deal and then there was More

by PWDBYSCION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
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November 23, 2021

LA is the best service rep. Explained everything to me and got it done on time More

by Kkzimring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LA, Sydney Thorp
Report | Print
Nov 26, 2021 -

Lexus of Tampa Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 22, 2021

Customer service response was a pain point. Tried calling the dealership 4 times and could not get through to anyone except for the parts division that is separate from the dealership itself and couldn’t for More

by jdefeversbb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Report | Print
Nov 26, 2021 -

Lexus of Tampa Bay responded

Hi, we are deeply disappointed by your experience at Lexus of Tampa Bay. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (813) 365-7152 -- we hope to hear from you soon.

November 21, 2021

Came in for oil/filter change, replace key battery. First visit after move to Tampa 3 months ago. Greeted right away and service manager came out with printed copy of service record from previous dea More

by Old Timer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D. Jones
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Nov 25, 2021 -

Lexus of Tampa Bay responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2021

I purchased a vehicle that I had leased for three years. The entire process went very well from setting the appointment to having the various options explained. The sales associate was courteous and profess More

by fsorrent
Recommend Dealer
Yes
Employees Worked With
Isin, Edward
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Nov 24, 2021 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 19, 2021

Service was very good. Very thorough and my 350RX was cleaned. Well done and look forward to next service. More

by kaleo65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 24, 2021 -

Lexus of Tampa Bay responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 16, 2021

Service was fast, friendly, and affordable (coupons online). Although they were booked for the day they squeezed me in when my car wouldn’t start (battery issues). More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela
Report | Print
Nov 19, 2021 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Have a great day!

November 15, 2021

Lexus of Tampa Bay has been my dealer for years. They take great care of you. More

by Bhoosier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrain
Report | Print
Nov 19, 2021 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit! Have a great day!

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