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Lexus of Tampa Bay

Tampa, FL

4.7
1,389 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
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5852 North Dale Mabry

Tampa, FL

33614

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Showing 1,389 reviews

January 06, 2022

My service advisor Scott Banta is great. The pick up and delivery was also very good. More

by LLCLegal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 16, 2022 -

Lexus of Tampa Bay responded

Hi, we're happy to hear you had such a positive experience with Scott! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 04, 2022

We had a simple and very pleasant buying experience. Our sales person Ben was very knowledgeable. More

by Acollins
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Jan 16, 2022 -

Lexus of Tampa Bay responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 03, 2022

Excellent team with the best results!Happy to be able to Excellent team with the best results! Happy to be able to trust them and feel satisfied with the outcome. Thank you! More

by Dorisbeaty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 16, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 03, 2022

I have been dealing with Lexus of Tampa Bay for several years and have to say they are the best in the area for Lexus! They never try to sell me things I don't need when I take my cars in for oil changes/ More

by Satsified Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hildago - Five Stars!
Jan 16, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 03, 2022

1. long wait to check in at appointment time2. "cheated" 1. long wait to check in at appointment time 2. "cheated" us out of 1 of 2 "included" service appointments 3. failed to reset "maintenance required" More

by pfirth7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ariceldy Vargas
Jan 16, 2022 -

Lexus of Tampa Bay responded

Hi, we are deeply disappointed by your experience at Lexus of Tampa Bay. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (813) 365-7152 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

January 02, 2022

You simply cannot beat the service at Lexus of Tampa Bay. Period. In fact, I am purchasing another Lexus, and the service I have experienced over the last 6 years is part of the reason why. More

by Jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
L.A.
Jan 17, 2022 -

Lexus of Tampa Bay responded

Hi Jan, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 02, 2022

It was a used car and dealer had little knowledge of vehicle. Sold me a extended warranty that when I checked the reviews was terrible. Had ti return to dealership to cancel Veritas warranty. More

by anthonvl7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Junco
Jan 16, 2022 -

Lexus of Tampa Bay responded

Hi, we really appreciate your feedback! Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (813) 365-7152 to discuss what we can do to help.

January 02, 2022

How much experience do you need to have to change oil?, welp a Vett blow my motor thanks Lexus More

by LC500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
La, Sydney Thorp
Jan 16, 2022 -

Lexus of Tampa Bay responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (813) 365-7152 so we can work towards a resolution. We look forward to hearing from you. Take care!

January 01, 2022

Great smooth transaction! Professional sales team that were very accommodating. We love our new vehicle. It came in just as promised. Everyone in the financial department worked with us to give us the be More

by jtriplett80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Talliaferro; Kamil Dent Brooks, Sydney Thorp
Jan 16, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 31, 2021

This is my 4th Lexus purchased and serviced at this dealership. My experience has been excellent, especially with my service reprrsentative, Pamela. More

by Tommor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela
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