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Lexus of Tampa Bay

Tampa, FL

Overview
Reviews
Vehicles
4.7
1,389 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
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5852 North Dale Mabry

Tampa, FL

33614

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Showing 1,389 reviews

January 13, 2022

Great service from the moment you drop off the car for service to the moment you come back to pick it up honest feed backs on what’s going on with car and not pushy to get other things done if you still h More

by Nabil Souleimani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Murawski , Sydney Thorp
Report | Print
Jan 17, 2022 -

Lexus of Tampa Bay responded

Hi Nabil, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 13, 2022

Great customer service with no pressure to buy! I ordered a vehicle and was provided updates all along the process which I appreciated. More

by egon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Newton Lizma , Jeremiah Lucas, Dante Lelii , Sydney Thorp
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Jan 17, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 11, 2022

Ben in sales department is great, great salesman. Dealer is very clean and good service. Lexus cars are great More

by Wazize65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Sydney Thorp
Report | Print
Jan 16, 2022 -

Lexus of Tampa Bay responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 10, 2022

Everyone at Lexus of Tampa bay is kind and courteous. They try to make us as comfortable as possible while taking excellent care of my car. More

by jbutrns01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jan 17, 2022 -

Lexus of Tampa Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Jan 17, 2022 -

jbutrns01 responded

Alex and everyone at Lexus of Tampa Bay were wonderful. I could not have had a better experience. Rita Burns

January 10, 2022

Prompt response to requests. Excellent service employees. Have always been professional and competent in dealings. More

by Tutterow1948
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Russo
Report | Print
Jan 16, 2022 -

Lexus of Tampa Bay responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 08, 2022

Waiting time was way to long for an oil change even with an appointment. Service Tech Adrian was great! More

by Elizabeth Taboada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Jan 16, 2022 -

Lexus of Tampa Bay responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

January 08, 2022

Started calling to purchase a new car resulting with a sale. Everything that was proposed was actually true. Fabulous! At no time did they try to upsell anything different than our proposal. Everyone at t More

by Jack Hineline
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego, Sydney Thorp
Report | Print
Jan 17, 2022 -

Lexus of Tampa Bay responded

Hi Jack, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 08, 2022

Even though there was a lot of remodeling or reconstruction going on at the facility, the temporary waiting area was clean and comfortable. Also, there was a large number of people in for servi More

by chaffiny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones, Sydney Thorp
Report | Print
Jan 17, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 07, 2022

Excellent Sales Representative, Esther Ortiz! Very professional and thorough!! Excellent Support! Excellent Service Advisor, David Jones We have been dealing with Lexus of Tampa Bay for several y More

by lbowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esther Ortiz; David Jones
Report | Print
Jan 17, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 06, 2022

With this dealership under major construction, I give kudos to the logistics planning on providing efficient and timely service of vehicles. Our service advisor Alex Hidalgo was more than accommodating. More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Alex Hidalgo, Sydney Thorp
Report | Print
Jan 16, 2022 -

Lexus of Tampa Bay responded

Hi Lisa, thank you for your kind review; we are happy to pass along your comments to Alex here at Lexus of Tampa Bay! If you ever need help, just give us a call. Happy motoring!

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