Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lexus of Tampa Bay

Tampa, FL

Overview
Reviews
Vehicles
4.7
1,389 Reviews
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
Contact Dealership
View Awards

5852 North Dale Mabry

Tampa, FL

33614

Directions

By Type

Showing 1,389 reviews

January 26, 2022

My 30k miles service went well without a problem and as scheduled. The staff ( Ari) was very proficient and courteous. The loaner car saved me a lot of time. More

by rrolley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari
Report | Print
Jan 31, 2022 -

Lexus of Tampa Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2022

Excellent services. I had a good experience getting my 30,000 mile checkup done last week. More

by Janetdaggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Jan 29, 2022 -

Lexus of Tampa Bay responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 25, 2022

We are always pleased with the outstanding service provided at Lexus of Tampa Bay. Our service advisor, Ryan Russo, is excellent. More

by Sparrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Russo
Report | Print
Jan 29, 2022 -

Lexus of Tampa Bay responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 24, 2022

The service was outstanding as was Alex! Awesome job as always! I have recommended so many people to you guys! More

by PJPDDS123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jan 26, 2022 -

Lexus of Tampa Bay responded

Hi, thanks so much for the warm recommendation of the team here at Lexus of Tampa Bay. Drive safe, and we'll see you on the road.

January 24, 2022

I do not remember the name of my representative that assisted me during my last visit; however, very pleased overall. More

by Zuzell Salgado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember name of service rep.
Report | Print
Jan 26, 2022 -

Lexus of Tampa Bay responded

Hello Zuzell, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 24, 2022

I have been with lexus for over 15 years , their customer service is always exceptional . More

by Trini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Hidalgo
Report | Print
Jan 28, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 23, 2022

I've owned 5 different models of Lexus over the years. My current Service Advisor, Pam Moore is excellent in her job. However, I was astounded at the line of cars waiting to enter the service lane. Even thou More

by srz0701
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Moore is excellent in the execution of her job duties.
Report | Print
Jan 26, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 22, 2022

Service people are very nice. but the facility is under construction. Waiting room is too small, not well ventilated. It is very easy to have the Covid virus spread out. I would suggest to make some improv More

by Service visiting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brain Murawski
Report | Print
Jan 25, 2022 -

Lexus of Tampa Bay responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention, Service Visiting. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

January 22, 2022

Very slow no one apologize to me for my last visit Mgr was not helpful More

by Beatrice Brinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unk
Report | Print
Jan 26, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (813) 365-7152. We'd appreciate the chance to make your experience a positive one.

Jan 26, 2022 -

Beatrice Brinson responded

You said Reach out to the manager umm that’s where the concern lies I’m a customer treat me has such I sit patiently waiting for service no problem but my spouse do not come with me any more because of the previous incident he want me to go back to infinity are Mercedes but I Love my Lexus i come from Sun City to Dale Mabry to get treated like a bomb

January 21, 2022

I am a returning customer and have not had any problems with this dealership at all. More

by Star Angel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johannes Haitu
Report | Print
Jan 25, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

1
...
101
102
103
...
139