Lexus of Tampa Bay

Found the most gorgeous Nx 300 in black on black and had to have it. They helped my dream come true. ☺️ to have it. They helped my dream come true. ☺️ More

Lexus of Tampa never sails providing great customer service I’m extremely happy with all they do service I’m extremely happy with all they do More

Our salesperson, Ray McNab, was exceptional! He was very personable and knowledgeable about all the features of the SUV we were considering. When we went for a test ride, he demonstrated many of He was very personable and knowledgeable about all the features of the SUV we were considering. When we went for a test ride, he demonstrated many of the features and answered all of our questions. He never made us feel pressured into making a decision. He worked hard to stay within our budget. We feel that we got a great deal and are happy that we got to stay within our budget. We would highly recommend Ray and Lexus of Tampa Bay. Before visiting Lexus of Tampa Bay, we shopped around with many different dealerships. None of them compared to the customer service and friendliness we received at Lexus of Tampa Bay. More

Marlon L is the best new car sales representative I’ve ever worked with. Always a pleasure dealing with Lexus! ever worked with. Always a pleasure dealing with Lexus! More

My advisor Scott is the best and makes sure my car is in top notch condition and safe top notch condition and safe More

I hate to complain. However, this was an unfortunate experience that I cannot let pass. I bought a Lexus for Service and I must say it was less than expected. I am in However, this was an unfortunate experience that I cannot let pass. I bought a Lexus for Service and I must say it was less than expected. I am in the process of moving and was promised a loaner for my oil change. That is one of the reasons why I bought certified pre owned. When I arrived Mike, the service person, stated that I did not have a loaner and I would have to wait 2 hours. I then informed him I needed a ride and he had no words. I said I guess I will need an Uber, still no solution from him. So I took an Uber. I am sad this is the best Lexus has to offer. More

Tires were faulty and unsafe. New but the steel treads were broken. Otherwise car was good but very rigid and xxx-like attitude in the selling dept. Then you have the parts+svc d New but the steel treads were broken. Otherwise car was good but very rigid and xxx-like attitude in the selling dept. Then you have the parts+svc dept. Jonathan seems to be one of the few on the ball. Called to see ifthe dealership had a 12 V battery for my vehicle. They said they had to And. They promised me to let the service department know so they could call me back and set up an appointment.. the service department did not call back so it’s a Friday same day and I called back before the service department leaves and set an appointment for the following day for a battery. I get there on time. After waiting two hours later. I get told that they sold the battery., My service representative wondered how that could be since I had already insured. that the battery was there before I set up the appointment, and they should have put two and two together to make sure that the entire reason for Me coming in was to get one of those two batteries… They were going to give me a loaner for four days until the battery came in. And then I guess they gave my representative of some bad information. And. The battery was installed and all was good to go with a quick $75 installment fee on top.of the $475 for the battery. So I was happy to get a battery, but the time in the confusion between departments was very frustrating and aggravating.. a good friend of mine used to work there up until recently as a top Mechanic (fm toyota of tb fletcher to lexus of TB) which he’s been for 15 years, and I have not asked him why he left, but I can sort of imagine why. More

My purchase experience with Lexus of Tampa Bay fantastic. Qui was my advisor and listened closely and was great with his advice. I can’t speak highly enough of him. It’s an awesome dealership. Qui was my advisor and listened closely and was great with his advice. I can’t speak highly enough of him. It’s an awesome dealership. More