Lexus of Tacoma at Fife

I will be very reluctant to go to any other dealer for service because I've seen how Lexus of Tacoma service department take care of customers. Andy Lee is the best service representative I have worked wi service because I've seen how Lexus of Tacoma service department take care of customers. Andy Lee is the best service representative I have worked with. Andy Lee is very helpful, and extremely proffesional employee. I believe he is a huge asset to Lexus of Tacoma. He always explains what services should be provided and why. He always kindly answers to my stupid questions. I'm a pretty demanding customer in that I expect great service and I ask a lot, and I have not been dissappointed at all. They also give you a free car wash even if your car doesn't need to get serviced. More

Andy Lee explained in a professional manner what service your car needs and why. He is an asset to this company. I recommend to anyone if you need a service advisor for a lexus car Mr. Lee the man. your car needs and why. He is an asset to this company. I recommend to anyone if you need a service advisor for a lexus car Mr. Lee the man. More

We own two Lexus autos. Jon handled the scheduled service (60K) and the unscheduled service (dash warning lights) seamlessly. Loaners were made available for both visits and things were so streamlin service (60K) and the unscheduled service (dash warning lights) seamlessly. Loaners were made available for both visits and things were so streamlined all we had to do was drop the cars off, pick up the loaner, bring back the loaner and pick up our cars. There was the paying the bill step on the 60K service but the other was covered under warranty. The stand around and wait bit you usually run into was non existent. We did hang around to chat with Jon and ask some questions on the cars which he graciously and correctly answered but that was our choice. Everyone we came into contact with, especially Jon, were very polite and helpful. More

Andy was a very friendly person to work with. He made me feel comfortable that the work being done onto my car was being done in a timely manner as well as being done with quality in mind. He was very kind feel comfortable that the work being done onto my car was being done in a timely manner as well as being done with quality in mind. He was very kind and showed respect and courtesy. I would definitely recommend Andy to future clients. More

This is a classy comfortabe place with well trained people and a friendly and helpful atmosphere. Someone is paying attention and attending to the details. I have bonded solidly with Service Writer And people and a friendly and helpful atmosphere. Someone is paying attention and attending to the details. I have bonded solidly with Service Writer Andy Lee and I look forward to seeing him each time I come in. In fact, I will plan my visits so as not to miss him. Quite often, I will also have the opportunity to chat with my salesman, Steve Armstrong. Steve is good at talking about cars and discussing the new things that may be coming down the Lexus pipe. Richard McInelly More

I purchased a 2011 Lexus IS from Todd Kim at Lexus of Tacoma in Fife. I am satisfied with the service I received at the time of the sale. I will take advantage of their great service dept. and their fr Tacoma in Fife. I am satisfied with the service I received at the time of the sale. I will take advantage of their great service dept. and their free car washes when I am in the area. It is always a nice place to visit and do business. More

My wife and I were pleasantly surprised when we went to Lexus of Tacoma. We purchased our last new car 16 years ago. I expected to be annoyed, which is unfortunate since we were planning to spend quite a b Lexus of Tacoma. We purchased our last new car 16 years ago. I expected to be annoyed, which is unfortunate since we were planning to spend quite a bit of money on a new car. The staff at Lexus of Tacoma, especially Todd Kim, were able convince us that buying a new car could be a pleasant experience. They were low pressure and low key. Of course there is always the price negotiation, but still it was way better than I expected. I can recommend starting with them and if they don't win you over, you can always move on. Todd answered every question and new everything about the model we were interested in, and also was able to compare and contrast the competition in a fair way. More

I purchased the new 2010 Lexus CT200h from Todd Kim at Lexus of Tacoma in Fife. I am very satisfied with the service I received at the time of the sale and continue to receive. I take advantage of their Lexus of Tacoma in Fife. I am very satisfied with the service I received at the time of the sale and continue to receive. I take advantage of their great service department and their free car washes when I am in the area. It is always a nice place to visit and do business and their staff is alway very friendly. More

Approximately one year ago I purchased a 2010 Lexus RX450H from Todd Kim at Lexus of Tacoma in Fife, WA. Last week I brought my Lexus in for the 10,000 mile service. I am extremely satisfied with t RX450H from Todd Kim at Lexus of Tacoma in Fife, WA. Last week I brought my Lexus in for the 10,000 mile service. I am extremely satisfied with the service I recieved at the time of purchase and the service I continue to receive. Their service department is relaxing and confortable which makes my visit time pass smoothly and of course the complimentary car wash is always a plus. Each time I have visited the dealership and service department, Todd Kim always seems to make time to visit with me and share an interesting story or a recent event. I always feel welcome when I visit. More

I purchased a 2010 Lexus RX from Todd Kim at Lexus of Tacoma in Fife. I am very satisfied with the service I received at the time of the sale and continue to receive. I take advantage of their great se Tacoma in Fife. I am very satisfied with the service I received at the time of the sale and continue to receive. I take advantage of their great service dept. and their free car washes when I am in the area. It is always a nice place to visit and do business. I feel like they care. Thank you. More