Lexus of Tacoma at Fife

This dealership totally rocks~! They actually make buying and owning a car an enjoyable experience. In fact, my husband and I have both traded in our cars for Lexus, thanks to Jason Kim. My favorite part and owning a car an enjoyable experience. In fact, my husband and I have both traded in our cars for Lexus, thanks to Jason Kim. My favorite part is stopping by to get a free car wash (when my car doesn't even need to be serviced), and when it does need to be serviced, Andy always gives us the best loaners. He is patient to explain how my car will be serviced and how to take care of it (high maintenance IS F). Even the attendants are polite and friendly~ I really like the fact that they don't charge to diagnose a problem. I know many other dealerships charge a substantial fee just to find out the problem and, in some cases, the diagnostics can cost more than fixing the problem. Oh, and if you happen to be waiting for your car, grab a juice from the fridge, check out the big-screen tv or borrow an iPad from the cashier, and kick back on of the many comfy sofas in their waiting room~! 5 stars and 2 thumbs up~!! More

Andy Lee is very professional and efficient. The dealership is clean and well designed. Service staff is very knowlegable about your car and its needs. The loaner car is not a low end car but one dealership is clean and well designed. Service staff is very knowlegable about your car and its needs. The loaner car is not a low end car but one of good quality. One would be hard pressed to find fault with their service. More

I will be very reluctant to go to any other dealer for service because I've seen how Lexus of Tacoma service department take care of customers. Andy Lee is the best service representative I have worked wi service because I've seen how Lexus of Tacoma service department take care of customers. Andy Lee is the best service representative I have worked with. Andy Lee is very helpful, and extremely proffesional employee. I believe he is a huge asset to Lexus of Tacoma. He always explains what services should be provided and why. He always kindly answers to my stupid questions. I'm a pretty demanding customer in that I expect great service and I ask a lot, and I have not been dissappointed at all. They also give you a free car wash even if your car doesn't need to get serviced. More

Andy Lee explained in a professional manner what service your car needs and why. He is an asset to this company. I recommend to anyone if you need a service advisor for a lexus car Mr. Lee the man. your car needs and why. He is an asset to this company. I recommend to anyone if you need a service advisor for a lexus car Mr. Lee the man. More

We own two Lexus autos. Jon handled the scheduled service (60K) and the unscheduled service (dash warning lights) seamlessly. Loaners were made available for both visits and things were so streamlin service (60K) and the unscheduled service (dash warning lights) seamlessly. Loaners were made available for both visits and things were so streamlined all we had to do was drop the cars off, pick up the loaner, bring back the loaner and pick up our cars. There was the paying the bill step on the 60K service but the other was covered under warranty. The stand around and wait bit you usually run into was non existent. We did hang around to chat with Jon and ask some questions on the cars which he graciously and correctly answered but that was our choice. Everyone we came into contact with, especially Jon, were very polite and helpful. More

Andy was a very friendly person to work with. He made me feel comfortable that the work being done onto my car was being done in a timely manner as well as being done with quality in mind. He was very kind feel comfortable that the work being done onto my car was being done in a timely manner as well as being done with quality in mind. He was very kind and showed respect and courtesy. I would definitely recommend Andy to future clients. More

This is a classy comfortabe place with well trained people and a friendly and helpful atmosphere. Someone is paying attention and attending to the details. I have bonded solidly with Service Writer And people and a friendly and helpful atmosphere. Someone is paying attention and attending to the details. I have bonded solidly with Service Writer Andy Lee and I look forward to seeing him each time I come in. In fact, I will plan my visits so as not to miss him. Quite often, I will also have the opportunity to chat with my salesman, Steve Armstrong. Steve is good at talking about cars and discussing the new things that may be coming down the Lexus pipe. Richard McInelly More

I purchased a 2011 Lexus IS from Todd Kim at Lexus of Tacoma in Fife. I am satisfied with the service I received at the time of the sale. I will take advantage of their great service dept. and their fr Tacoma in Fife. I am satisfied with the service I received at the time of the sale. I will take advantage of their great service dept. and their free car washes when I am in the area. It is always a nice place to visit and do business. More

My wife and I were pleasantly surprised when we went to Lexus of Tacoma. We purchased our last new car 16 years ago. I expected to be annoyed, which is unfortunate since we were planning to spend quite a b Lexus of Tacoma. We purchased our last new car 16 years ago. I expected to be annoyed, which is unfortunate since we were planning to spend quite a bit of money on a new car. The staff at Lexus of Tacoma, especially Todd Kim, were able convince us that buying a new car could be a pleasant experience. They were low pressure and low key. Of course there is always the price negotiation, but still it was way better than I expected. I can recommend starting with them and if they don't win you over, you can always move on. Todd answered every question and new everything about the model we were interested in, and also was able to compare and contrast the competition in a fair way. More

I purchased the new 2010 Lexus CT200h from Todd Kim at Lexus of Tacoma in Fife. I am very satisfied with the service I received at the time of the sale and continue to receive. I take advantage of their Lexus of Tacoma in Fife. I am very satisfied with the service I received at the time of the sale and continue to receive. I take advantage of their great service department and their free car washes when I am in the area. It is always a nice place to visit and do business and their staff is alway very friendly. More