Lexus of Tacoma at Fife

I am a twenty three years old girl, so just like other girls, I don't really know about the cars. However, even though I have limited imformation about the cars, I wanted to get a nice car. He explained r girls, I don't really know about the cars. However, even though I have limited imformation about the cars, I wanted to get a nice car. He explained really well about the car, and he was really trying to match the car with the good price for me. He was not just like recomment any cars to just sell, but he explained the differences with several different cars to help me to choose right car for me. He was keep smiling from the beginning till the end. I was so thankfull to him about helping me to get nice car. More

We purchased a 2011 Lexus RX from John Southwick at Lexus of Tacoma in Fife, Wa. His service and knowledge were outstanding. He showed me all cars that were available and helped me find exactly what I was lo of Tacoma in Fife, Wa. His service and knowledge were outstanding. He showed me all cars that were available and helped me find exactly what I was looking for. We were treated with friendliness and always will return to Lexus of Tacoma for any and all service for our new vehicle. John Southwick came to our house to deliver our car and fit right in with our family. It was a birthday gift for my wife and he went over and above with the birthday surprise. He spent several hours acquainting her with all of the features of the car and had a big red bow on the top of the vehicle for her, when she arrived home to find the "surprise". We will return again and again to deal with him in the coming years. It drives like a dream and is beautiful. Thank you! Jon and Dianna More

Bill was very patient and helpfull in getting the car we purchased to run great after some minor problems we had after the purchase. I felt that Bill was looking out for me and my family when dealing with purchased to run great after some minor problems we had after the purchase. I felt that Bill was looking out for me and my family when dealing with the issues. I feel that when a friend asks where to buy a car I would send them to Bill. More

We purchased a 2010 Lexus RX from Todd Kim at Lexus of Tacoma in Fife. We had a great sales experience. We are reluctant, research-driven buyers; most salesmen think we are a pain-in-the neck. However T Tacoma in Fife. We had a great sales experience. We are reluctant, research-driven buyers; most salesmen think we are a pain-in-the neck. However Todd was very patient and gave us all the data and time we needed to make a good decision for us. When we finally came to the purchase decision, Todd didn't have the color of vehicle we wanted in stock. He found the color and then worked out a great financial deal that worked for us. We always take our car for maintenance back to Lexus of Tacoma in Fife. The service department is amazing. We purchased the extended warranty on the interior of our car. When we had some damage that might not have been covered under warranty, the service department took care of it anyway. We also accidentally scratched our bumper and in the process we ruined the "protective" covering for the bumper and once again the dealer took care of the scratches and protective coating! They also gave us a loaner for as long as we needed since we live about 40 miles away from the dealership. We will buy our next car from Todd and highly recommend him to all our friends. More

We purchased used Toyota Land Cruiser at Lexus of Tacoma from Kevin Lee. Buying a used car is very stressful, but purchasing at Lexus of Tacoma was excellent decision for me. It was stress-free and very e from Kevin Lee. Buying a used car is very stressful, but purchasing at Lexus of Tacoma was excellent decision for me. It was stress-free and very easy. Kevin Lee was patiently answered most of questions during purchasing process. I would highly recommend Kevin Lee! Very professional, straight forward, low pressure, Hassle free, and customer care... No wonder there are the “ELITE!” More

Bill saved the day for Lexus of Tacoma. We were not sure just what color we wanted. He was extremely patient with us while we made the decision over a couple of weeks. As it turned out we got a 2011 for t just what color we wanted. He was extremely patient with us while we made the decision over a couple of weeks. As it turned out we got a 2011 for the same price as a very low mileage 2010. More

My wife and I visited Lexus of Tacoma in early March this year in search of a replacement for Lexus LS400. We really were not sure what she wanted this time but thouhgt possibly an SUV such as an RX 350 or 4 year in search of a replacement for Lexus LS400. We really were not sure what she wanted this time but thouhgt possibly an SUV such as an RX 350 or 400. Kevin Lee went over and beyond to help us evaluated just about every alternative and helped us understand the many features of each. Even though we had been concentrating on SUVs Kevin showed us an LS 430 which has the much same human interface as her old car but, as Kevin was able to explain, had all of the added features she was looking for. This was the car she wanted so we purchased it. Kevin was extremely patient and profesional throughout the selection process and was extremely helpfull throughout the process of purchase and follow up. He also checks on us every so often to make sure everything is stillworking out well. Thanks Kevin. Best regards, Robert C. & Kathryn F.Miller More

I have been with this dealership since 2005 and I have received some of the best customer service imaginable! I formed a genuine business relationship with Andy Lee and I have nothing but positive things received some of the best customer service imaginable! I formed a genuine business relationship with Andy Lee and I have nothing but positive things to say about him. Mr. Lee always treats me with the utmost respect especially with the red carpet treatment! He's one of the main reasons that I will continue to buy Lexus vehicles... no Kias here, thank you ;) More

I've purchased three cars from Bill White. He has excellent knowledge of the cars he sells and his goal is to get me into the car that best fits our needs--not his. The last car I bought was what excellent knowledge of the cars he sells and his goal is to get me into the car that best fits our needs--not his. The last car I bought was what I call the deal of the decade. He knew we were looking for a convertible and when one came in on trade he left me a message to come down and see the car. We bought it on the spot and got a great deal in which Bill went to bat for us with the manager on the price (trust me, I know this is true.) Bottom line is that I'll refer anyone and everyone to Bill. My neighbor ended up buying a Lexus from Bill based on my recommendation and he is very happy with his purchase. More

Mr. Pak and the dealership have lived up to customer service expected for luxury vehicle owners; follow up calls, reminders, and information about the car I purchased. The entire staff at the Fife deale service expected for luxury vehicle owners; follow up calls, reminders, and information about the car I purchased. The entire staff at the Fife dealership are friendly and courteous, always treating their customers with the highest respect. More