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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,307 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,307 reviews

November 03, 2025

Great service and willingness to help. Ashley is the best service agent. Very attentive and accommodating. More

by Nev Blaylock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Nov 04, 2025 -

Lexus of Southwest Houston responded

Nev, we are so happy to read such a great review about Lexus Southwest Houston! Please don't hesitate to reach out to us if there's anything more we can do!

November 02, 2025

very great services and very kind jon , he make me comfortable and easy to work with More

by houstonle5475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jon
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Nov 03, 2025 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 01, 2025

Advisor was thorough and answered all questions. I like the link to view what is needed or found during the service. More

by nearly-fervor-palm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley
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Nov 03, 2025 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 01, 2025

Our car salesman, Chris, was the Best. No pressure, explained and compared different vehicles for us. He answered all our questions. Dealership was so clean with a relaxing lounge. More

by Sandytupa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 02, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2025

Service. center is always neat and clean and appreciate the option of going to the quiet room. Don’t mind waiting for my service to be done. Service advisors More

by Agf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco. Zappa
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Nov 02, 2025 -

Lexus of Southwest Houston responded

Hi, thank you for your positive review! Our service advisors are dedicated to keeping you informed and delivering quality service. We appreciate your loyalty and support.

November 01, 2025

Van Blount is a great salesman, he made life easy and fun purchasing a new RX 350 More

by Tecknavator
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Blount
Report | Print
Nov 02, 2025 -

Lexus of Southwest Houston responded

Hi, thank you for your kind words about Van Blount! We are pleased to hear that he made your purchasing experience both easy and enjoyable. We look forward to serving you again in the future!

October 31, 2025

Very reliable and efficient with good customer service, I will gladly recommend more of my friends and family. More

by Emueje4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
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Oct 31, 2025 -

Emueje4 responded

All the staffs are very friendly, experienced and respectful.

Nov 02, 2025 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 31, 2025

Nam Nguyen did a good job, thank yu for his help to get my lexus More

by Viet Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nam Nguyen
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Oct 31, 2025 -

Lexus of Southwest Houston responded

Viet, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2025

This location has won my heart I. So many way and I’m pleased. Nothing has changed since picking this whip up, Thanks to Jerry and Marlon taking care of me More

by Akinola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry from Slaes and Marlon from the Service Dept
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Oct 30, 2025 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! We hope to be of service to you again in the future. Best wishes, Sterling McCall Lexus

October 30, 2025

My service experience with this Location is pleasing to me and Marlon Was exceptional handling my concerns and I’m very confident with him all the way. More

by Akinola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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Oct 30, 2025 -

Lexus of Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to Marlon here at Sterling McCall Lexus! We hope to be of service to you again in the future. Best wishes, Sterling McCall Lexus

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