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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,434 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,434 reviews

January 09, 2026

They always perform service very thoroughly. I only wish that they do something to reduce then wait times More

by andrek666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Calloway
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Jan 10, 2026 -

Lexus of Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2026

Always have had a good experience at Sterling McCall Lexus. Jeffery did a great job handling my SUV. More

by King Fred
Recommend Dealer
Yes
Employees Worked With
Jeff Peel
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Jan 11, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2026

Was helped by very helpful workers. Found a translator then helped me do exactly as I wished. More

by Muzafferdurmusoglu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirra, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Jan 08, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2026

My service appt was timely and my service tech, Stevie was very helpful, professional and explained everything completely. I really enjoyed my experience at Sterling MCCall. More

by Lucius Walton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
Report | Print
Jan 10, 2026 -

Lexus of Southwest Houston responded

Hi Lucius, we're happy you found our staff Stevie to be so supportive during your experience here at Lexus Southwest Houston. If you have any further questions, please give us a call. We're always happy to help!

January 07, 2026

Love my Lexus UX300. And especially love the service at this dealership. Prompt, clean, communicate well and happy to answer my questions. This is my first Lexus and I’m More

by bbbreier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco, David.
Report | Print
Jan 08, 2026 -

Lexus of Southwest Houston responded

Hello, we are so happy to read such a great review about Lexus Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2026

The service this time was the very best ever. Hans explained what was needed to be done professionally. More

by nlneely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
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January 07, 2026

Best experience in buying nx 350h with Juan Cano . He explain everything well and top of it he manage patiently all the question we raise in last minute More

by Sushma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan cano
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Jan 08, 2026 -

Lexus of Southwest Houston responded

Hello Sushma, thank you for your kind review; we are happy to pass along your comments to Juan Cano here at Lexus Southwest Houston! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2026

Very courteous and efficient service upon arrival and throughout. Comfortable area to wait and work. More

by claudertreece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Silva
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Jan 08, 2026 -

Lexus of Southwest Houston responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 06, 2026

I did not have my appointment scheduled due to computer problems at my job, which made my appointment not go thru. So I was able to schedule on my cell phone and they took me in right away. Customer servic More

by aijah_2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
Report | Print
Jan 08, 2026 -

Lexus of Southwest Houston responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 05, 2026

I always have a great experience with Lexus of Southwest Houston and today was no exception. The service managers are courteous, knowledgeable and communicate effectively concerning my vehicle status. I hig More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Jan 07, 2026 -

Lexus of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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