Lexus of Southwest Houston
Houston, TX
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I came in for a 25k service and it’s always good to be able to get Marlon Romero as my service advisor. Super friendly guy, does his job exceptionally well, and his recommendations are always straight for able to get Marlon Romero as my service advisor. Super friendly guy, does his job exceptionally well, and his recommendations are always straight forward. As a consumer, I can always appreciate that. More
I cannot say enough great things about Jon! He gave first-class service the whole way through and made the experience effortless. Friendly, honest, and extremely knowledgeable. If you’re lookin He gave first-class service the whole way through and made the experience effortless. Friendly, honest, and extremely knowledgeable. If you’re looking for a knowledgeable advisor to ensure your Lexus is serviced properly, do yourself a favor and go see Jon at Sterling McCall Lexus! More
I can't believe the level of customer service I received from a Lexus dealership. I brought my vehicle in on a Friday morning at 7AM for 3 different services, and only one was performed in the 4 hours I wa from a Lexus dealership. I brought my vehicle in on a Friday morning at 7AM for 3 different services, and only one was performed in the 4 hours I waited there, I left at 11:30, very disappointed. I was promised a follow up call for my other two services the following Monday, and now a week later, still no follow up call. Unfortunately, I don't have any other choice close by. More
Tuan Hong was super helpful & straightforward. Did not pressure but offered professional advice in regards to my purchase. He worked out a good deal for me that I was happy with. I would recomme Did not pressure but offered professional advice in regards to my purchase. He worked out a good deal for me that I was happy with. I would recommend dealing with Tuan again and proud be a Lexus owner now. More


