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Lexus of Southwest Houston

Houston, TX

4.8
2,434 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 2,434 reviews

January 15, 2026

Service provider was friendly and answered all my questions in a timely manner, which is helpful More

by mmooney124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 16, 2026 -

Lexus of Southwest Houston responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 15, 2026

I've been a customer for years, I'm always very happy with the sales and service at the dealership. My service advisor, Hunter, always keeps me informed, which is appreciated. The loaners are also extrem More

by rcccjunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
Jan 17, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Thank you, and have a fantastic day!

January 15, 2026

Mr Van Lim was helpful and responsive in providing the information needed and offered a reasonable price without tricks over the phone. He was also active and respectful in familiarizing me with how to op More

by ryltsai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Lim
Jan 17, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Southwest Houston. Thank you, and have a fantastic day!

January 14, 2026

Thien Nguyen was an excellent salesperson. He was professional, knowledgeable, and proactive, and he successfully secured our 2026 Lexus GX 550. The entire process was smooth and stress-free. More

by Kimcly1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timmy Huynh, Ray Villarreal, Mylinh Tran-Salazar
Jan 15, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Thien here at Lexus Southwest Houston! Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2026

The sales representative Van Blount was very helpful. He kept communication with me periodically and made the deal go through smooth and provided the best service ever! More

by jskrilla09.jp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Blount, Ray Villarreal, Mylinh Tran-Salazar
Jan 15, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Van here at Lexus Southwest Houston! Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2026

Best service ever! ! Kinley my advisor was so professional and accommodating! Healthy happy New year to Lexus family! More

by chefgorme20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley, Mylinh Tran-Salazar
Jan 16, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy you found Kinley to be so supportive during your experience here at Lexus Southwest Houston. We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2026

I have been a customer of Lexus SW Houston for 20 years at least and I have always been treated well. Nice and roomy waiting area with access to food and beverages. Friendly and fair service is the key thi More

by jan.downing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirra
Jan 16, 2026 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 14, 2026

Kevin Bayer is just wonderful. He also takes good care of my car and service for me. More

by Mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Jan 16, 2026 -

Lexus of Southwest Houston responded

Hello, we're happy you found our staff Kevin to be so supportive during your experience here at Lexus Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2026

As always the service maintenance was great, Marlon Romero is amazing, thanks for everything and for the great job More

by yalilealfonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Jan 15, 2026 -

Lexus of Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to Marlon here at Lexus Southwest Houston! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2026

Very efficient with scheduling and Francisco the service rep was a pleasure to deal with and kept me informed on the service process. More

by saintsvirginisland
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Zapa
Jan 15, 2026 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Lexus Southwest Houston