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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,307 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,307 reviews

October 01, 2025

The experience was efficient, friendly, courteous, and timely. The facility was emasculate and well organized. I like the way they communicate and listen to you. You are not pressed to do anything but More

by bithompson14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Oct 04, 2025 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 01, 2025

The staff are attentive and listen to my concerns. Ashley is awesome to work with. More

by Donna P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Oct 04, 2025 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ashley here at Sterling McCall Lexus! We hope to be of service to you again in the future. Best wishes, Sterling McCall Lexus

October 01, 2025

Jimmy was amazing! The process was extremely smooth. My husband told everyone " they treated my wife like royalty. It doesn't get any better than that. More

by Sara Jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Olguin, Ray Villarreal
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Oct 04, 2025 -

Lexus of Southwest Houston responded

Hi Sara, thank you for your kind review; we are happy to pass along your comments to Jimmy here at Sterling McCall Lexus! We do hope we can be of assistance in the future. Take care!

Oct 06, 2025 -

Sara Jackson responded

We will be loyal customers for life!!

October 01, 2025

Advisor is nice and efficient, waiting area feel clean and offer coffee and snack also Wi-Fi More

by whjudyfu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
Oct 04, 2025 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Thank you again, and have a fantastic day!

September 30, 2025

I had a great experience at Sterling McCall Lexus. I had the pleasure of working with Randy Lemp. He kept me well informed about my vehicle and got me in and out. More

by Byn Lill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
Report | Print
Oct 04, 2025 -

Lexus of Southwest Houston responded

Hello Byn, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you have any further questions, please give us a call. We're always happy to help!

September 30, 2025

Staff is friendly and process is efficient. Communication is effective. Waiting lobby is very clean. More

by Jbmao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Oct 03, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2025

Marlon R. is an amazing advisor. He’s honest and fair. He has been making advisor for over the past 15 years. As a women, I feel safe and confident in his asse More

by Stephanie Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Ramero
Report | Print
Sep 30, 2025 -

Lexus of Southwest Houston responded

Hello Stephanie, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2025

It is quick, easy and everyone is friendly. Special thanks to Kevin Bayer, as always. More

by Lisagungar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Sep 30, 2025 -

Lexus of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2025

Great service always. I particularly like Esner as my service rep. He is always efficient and friendly. More

by kaymetcalf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
Report | Print
Oct 01, 2025 -

Lexus of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

September 27, 2025

It was good, service was nice, advisor listened to concerns, smooth process, overall was good. More

by Joel Sibi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Sep 29, 2025 -

Lexus of Southwest Houston responded

Hi Joel, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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