Back

Lexus of Southwest Houston

Houston, TX

4.8
2,307 Reviews

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 2,307 reviews

October 27, 2025

Advisor Mr. Peel was informative and knowledgeable as a professional. He made sure any concerns i had was answered. More

by bpos357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Peel
Oct 28, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2025

My first service appointment I couldn’t believe the high level of service Not just one person but everyone! Everyone was over the top friendly and helpful I thought perhaps I was in an alternate universe !! More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Torres
Oct 28, 2025 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2025

SM Lexus is amazing! I’ve been a customer for almost two decades. Marlon is my service advisor and always makes me feel like I’m the only customer. More

by KayF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Oct 27, 2025 -

Lexus of Southwest Houston responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2025

Absolutely wonderful. Staff are amazing very helpful and explain everything in details from top to bottom. Waiting area is well staff coffee is hot and fresh. Breakfast se More

by Hendrix1654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Oct 27, 2025 -

Lexus of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 24, 2025

The staff at the dealership are kind, curtious, and expeditious. Everyone is so helpful and attended to my every need More

by Jeanorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose , Ray Villarreal
Oct 27, 2025 -

Lexus of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 24, 2025

Kevin Martinez was wonderful! speedy service and was sure to answer any question i had. More

by ShaQuan Barnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Oct 26, 2025 -

Lexus of Southwest Houston responded

Hello Shaquan, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2025

No stress when I took my car in for service. Everyone was so nice and helpful. My advisor, Stephanie, was awesome. So sweet and helped me with anything that I had a question about!!!! Great pla More

by Lucille Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie……my advisor
Oct 26, 2025 -

Lexus of Southwest Houston responded

Lucille, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2025

Going there for years since I bought the car there. Good service always. Thank you Francisco More

by Npatwa
Recommend Dealer
Yes
Employees Worked With
Francisco Zapata
Oct 26, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

October 22, 2025

We got a new CarPlay installed on our RC350, 2017 model. It is awesome and works great. David Cortez showed my wife and me all the applications in detail and made all necessary programming we required. Grea More

by georgekjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Oct 23, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2025

My service advisor, Kevin M, was absolutely amazing! I highly recommend the service department — my Lexus was well taken care of, and Kevin kept me informed every step of the way to help me make the bes More

by txnnv159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Oct 24, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

...
10
...