Lexus of Southwest Houston
Houston, TX
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My first service appointment I couldn’t believe the high level of service Not just one person but everyone! Everyone was over the top friendly and helpful I thought perhaps I was in an alternate universe !! level of service Not just one person but everyone! Everyone was over the top friendly and helpful I thought perhaps I was in an alternate universe !! More
SM Lexus is amazing! I’ve been a customer for almost two decades. Marlon is my service advisor and always makes me feel like I’m the only customer. I’ve been a customer for almost two decades. Marlon is my service advisor and always makes me feel like I’m the only customer. More
Absolutely wonderful. Staff are amazing very helpful and explain everything in details from top to bottom. Waiting area is well staff coffee is hot and fresh. Breakfast se Staff are amazing very helpful and explain everything in details from top to bottom. Waiting area is well staff coffee is hot and fresh. Breakfast serve. Completely amazing. Definitely will come back next time I need service on my vehicle. 👍 More
No stress when I took my car in for service. Everyone was so nice and helpful. My advisor, Stephanie, was awesome. So sweet and helped me with anything that I had a question about!!!! Great pla Everyone was so nice and helpful. My advisor, Stephanie, was awesome. So sweet and helped me with anything that I had a question about!!!! Great place!!! More
We got a new CarPlay installed on our RC350, 2017 model. It is awesome and works great. David Cortez showed my wife and me all the applications in detail and made all necessary programming we required. Grea It is awesome and works great. David Cortez showed my wife and me all the applications in detail and made all necessary programming we required. Great customer service and thanks for the loaner car also. Keep it up. George and Tessy, Missouri City. More
My service advisor, Kevin M, was absolutely amazing! I highly recommend the service department — my Lexus was well taken care of, and Kevin kept me informed every step of the way to help me make the bes I highly recommend the service department — my Lexus was well taken care of, and Kevin kept me informed every step of the way to help me make the best maintenance decisions. More


