Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

Lexus of Southwest Houston

Overview Reviews (2,434) Inventory (415)

Lexus of Southwest Houston

Name: Lexus of Southwest Houston
Address: 10025 Southwest Freeway, Houston, TX, 77074, US
Telephone: (800) 256-6225
Rating: 4.8

4.8

2,434 Reviews

10025 Southwest Freeway, Houston, Texas 77074

Directions Directions

Sales: (800) 256-6225

Contact Dealership

Lexus of Southwest Houston

Houston, TX

Overview

Reviews

Vehicles

4.8

2,434 Reviews

Call Dealership (800) 256-6225

View Awards

10025 Southwest Freeway

Houston, TX

77074

Directions

4.8

2,434 Reviews

Write a review

View 2 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

View 2 Awards

Overview Reviews (2,434) Inventory (415)

Contact Lexus of Southwest Houston

Sales: (800) 256-6225

Call (800) 256-6225

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

customer service buying experience time helpful professional price inspection manager

By Type

Showing 2,434 reviews

January 18, 2026

SERVICE VISIT

Today is my first visit for oil change on my car. The person who helped me stated that I’ll get a complimentary car wash and vacuum but they didn’t wash or vacuum my car. The person who helped me stated that I’ll get a complimentary car wash and vacuum but they didn’t wash or vacuum my car. More

by rubymoon.nguyen

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Employees Worked With

Service advisor: Mira Nazal

Report | Print

January 17, 2026

SALES VISIT - NEW

Sterling McCall lexus was a great experience. Our salesperson Chet was wonderful. He was very helpful and patient with us. He was very good at communicating with us about our car and keeping us u Our salesperson Chet was wonderful. He was very helpful and patient with us. He was very good at communicating with us about our car and keeping us updated on the status of our car since the car had to me shipped here from the port. Once the car arrived it was a quick and easy process…in and out. He took the time to walk us thru the whole car and show us how to use all the features of the car. I will definitely refer all my friends are are looking for a new or used lexus. More

by anthony.quang

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Chet Sourn

Report | Print

Jan 18, 2026 -

Lexus of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2026

SERVICE VISIT

I have been your location for many years, and it was always my daughter favorite place to visit when she was young. Something happened this time was not my expectation to hear one person say “that is to always my daughter favorite place to visit when she was young. Something happened this time was not my expectation to hear one person say “that is too bad, you come early than your appointment “. One of managers came to apologize for his behavior. Lucky David stepped in to save this bad situation. David’s soft speaking and good listening had calmed down me gradually and turned into a very pleasant conversation. David knowledge of the uniform present a company code value. I have pleased to request David to schedule the next service with him. A great person makes a great company! More

by Tong

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jesse Rodriguez

Report | Print

January 17, 2026

SERVICE VISIT

Excellent service from Josh. Timely as well. Will continue to go to Sterling McCall for future services. Timely as well. Will continue to go to Sterling McCall for future services. More

by puselton@comcast.net

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Josh

Report | Print

January 17, 2026

SERVICE VISIT

Very professional and informing throughout the process and discussed the options on things they identified as tecommended and discussed the options on things they identified as tecommended More

by rpolunsky

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Kevin

Report | Print

January 16, 2026

SERVICE VISIT

Service is always professional. Marlon keeps me updated on the status of my vehicle. Very pleased with their service. Marlon keeps me updated on the status of my vehicle. Very pleased with their service. More

by Finewine

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Marlon Romero

Report | Print

Jan 18, 2026 -

Lexus of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2026

SERVICE VISIT

Great service advisor. Quality work. Very professional. Only people I go to. Thumbs up I recommend Quality work. Very professional. Only people I go to. Thumbs up I recommend More

by WMTbird

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Marlon romero

Report | Print

Jan 18, 2026 -

Lexus of Southwest Houston responded

Hello, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus Southwest Houston!

January 16, 2026

SERVICE VISIT

Everyone is so nice and professional. I really enjoy my time when I need to get something done for my car I really enjoy my time when I need to get something done for my car More

by Rawan Yousef

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Steven Silva

Report | Print

Jan 18, 2026 -

Lexus of Southwest Houston responded

Hello Rawan, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2026

SERVICE VISIT

Fast and friendly service. Clean welcoming waiting area. We'll definitely do the next service there. Clean welcoming waiting area. We'll definitely do the next service there. More

by jtonge26.2

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Ray Villarreal, Mylinh Tran-Salazar

Report | Print

Jan 18, 2026 -

Lexus of Southwest Houston responded

Hello, we really appreciate your positive review! We hope you have a great day!

January 15, 2026

SERVICE VISIT

The Sterling McCall Lexus dealership has always been professional and addressed all issue with my car! I’m happy with the service I received and I would rate this dealerships 10. professional and addressed all issue with my car! I’m happy with the service I received and I would rate this dealerships 10. More

by Meford1962

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Hunter Bassett, Ray Villarreal, Mylinh Tran-Salazar

Report | Print

Jan 16, 2026 -

Lexus of Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Lexus of Southwest Houston

Lexus of Southwest Houston Awards Awards

Showing 2,434 reviews

Map and Directions to Lexus of Southwest Houston