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Lexus of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
2,307 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,307 reviews

November 29, 2025

Great service, always wonderful and helpful staff! Always drive out of there very satisfied with their work! More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie, Mylinh Tran-Salazar
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November 29, 2025

Stevie is truly the best! Every time I take my Lexus to the dealership, he goes above and beyond to assist me. His professionalism, excellent customer service, and willingness More

by mitzyalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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November 29, 2025

Area is very clean and Stevie is very professional and explained about the work done on this. He did a good job. More

by Vijay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
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November 29, 2025

Service provided my Kevin Bayer is always amazing. Keep up the customer service Lexus Southwest More

by hparshottambhai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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November 29, 2025

Jose Gutierrez is an awesome service advisor! His attention to detail, quick response, knowledgeable recommendations, friendly personality and willingness to go above and beyond is unparallele More

by Shupadhyay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
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November 28, 2025

Excellent service by Josh and amazing waiting lounge with varity choices of drink and snack for kids as well. More

by Datle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Nov 28, 2025 -

Datle responded

Josh done the job in professional and carefully checked and took picture before starting as procedure and closely communicated ưith customer to follow up the issues as needed. Thanks and good job to be done Josh.

November 28, 2025

We have bought all our Lexus’ at Sterling McCall Lexus of Southwest Houston. The sales staff has always been excellent and the service staff is great. Marlon has been our service advisor for both of our ca More

by cathyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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Nov 29, 2025 -

Lexus of Southwest Houston responded

Hello Cathyj, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus Southwest Houston!

November 28, 2025

Derrick was professional and courteous, he kept me inform of the status of my car More

by leravaughns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Nov 29, 2025 -

Lexus of Southwest Houston responded

Hi, we are glad we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2025

My service provider was great,clear in communication and nice he got me in and out just as promised More

by Ji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Nov 26, 2025 -

Lexus of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2025

We have brought 4 Lexus vehicles from the former Sterling McCall and never had a CB problem with sales or service personnel. More

by Lou Moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
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Nov 27, 2025 -

Lexus of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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