
Lexus of Smithtown
St. James, NY
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1,094 Reviews of Lexus of Smithtown
Great experience Met with Carlos at the dealership to lease my IS300. Had a fantastic experience. Afterwards, Jordan spent time with me in the car and demonstrated all Met with Carlos at the dealership to lease my IS300. Had a fantastic experience. Afterwards, Jordan spent time with me in the car and demonstrated all the new safety features and new tech. Now my phone is all paired and I'm ready to enjoy the car! More
Delivery Friendly and knowledge staff. Easy to talk with. Very patient will all questions. Compliments to Josh, Denise, and Sean. Job well done. This is my fou Friendly and knowledge staff. Easy to talk with. Very patient will all questions. Compliments to Josh, Denise, and Sean. Job well done. This is my fourth Lexus. More
Dry good again Fifth car from this dealership happy with them all so far will get another next time. Sales very knowledgeable and courteous Jordan showed us the feat Fifth car from this dealership happy with them all so far will get another next time. Sales very knowledgeable and courteous Jordan showed us the features of the car and was very good More
Consummate professionals We have been using Lexus of Smithtown for many years. There are so many parts on these cars that if it wasn't for the supportive parts team, our jobs We have been using Lexus of Smithtown for many years. There are so many parts on these cars that if it wasn't for the supportive parts team, our jobs would be much more difficult. You can often tell how a place is by the parts delivery person. This place is no exception. Pleasant, professional, and always prompt. As the president of a local Chamber of Commerce, I see many businesses and organizations . I thank Lexus of Smithtown's parts department for being tops. More
Delivery y Lexus of smithtown was amazing Carlos and Shawn were a pleasure to work with. Everything and everybody was amazing. Thank you lexus of smithtown.vjd Lexus of smithtown was amazing Carlos and Shawn were a pleasure to work with. Everything and everybody was amazing. Thank you lexus of smithtown.vjd More
Best Dealership best service There is not a time in my ownership of my 2004 Lexus es330 where I was not satisfied with the service provided from the drop off to the pick up. Both There is not a time in my ownership of my 2004 Lexus es330 where I was not satisfied with the service provided from the drop off to the pick up. Both Rob and Dan take the time to explain the service provided. Being the General Manager of Service at Nikon I can appreciate The quality of service that this Lexus Service center provides They keep their people trained from the pick up to drop off they are friendly and courteous. My car is in mint condition with 220,000 miles on it because of the service department it runs like a champ and will continue running that way while I have it serviced at your dealership. More
Lexus visit Good experience. Carlos was pleasant and so was Denise. Jordan went over the car with us and made sure we understood all the features. Looking forward Good experience. Carlos was pleasant and so was Denise. Jordan went over the car with us and made sure we understood all the features. Looking forward to driving my new car. More
Shawn Janusz Shawn took a great deal of time with my wife and I explaining all the features of the 2014 Lexus RX350 even though we previously had a 2008 Lexus RX35 Shawn took a great deal of time with my wife and I explaining all the features of the 2014 Lexus RX350 even though we previously had a 2008 Lexus RX350. He was extremely detail oriented and answered any questions we had. He even returned my telephone call later in the day after we left the dealership to walk me through connecting my automatic garage door opener in the car. Shawn is a very caring and personable individual that the Lexus of Smithtown dealership should be proud of. Please let me know if you have any questions. I have been a Lexus owner/customer for over 17 years, Steve Sandler More
Post delivery support Excellent post delivery support and follow up. Sales experience was very good and all involved were very responsive. Would recommend dealership. Servi Excellent post delivery support and follow up. Sales experience was very good and all involved were very responsive. Would recommend dealership. Service personnel were also responsive. More
Purchase Happy with the dealership. Salesman was excellent. Loved working with him. Felt very comfortable and felt he was very truthful. Would definitely reco Happy with the dealership. Salesman was excellent. Loved working with him. Felt very comfortable and felt he was very truthful. Would definitely recommend him to my friends. More