Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Smithtown
St. James, NY
1,090 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,090 Reviews of Lexus of Smithtown
September 23, 2023
I commend the wisdom of Lexus of Smithtown for promoting Salman Umar to General Sales Manager at Lexus of Smithtown. When I had concerns with a newly leased vehicle he proved to be an active listener and Salman Umar to General Sales Manager at Lexus of Smithtown. When I had concerns with a newly leased vehicle he proved to be an active listener and then provided available solutions to my concerns. His people and managerial skills are outstanding. More
by Ginnyk430
Employees Worked With
Salman Umar
July 07, 2023
Evan Roth was the person that took care of me when I called. He is a great asset to Smithtown. He went out of his way to answer every single question I had. I found him very knowledgeable and very per called. He is a great asset to Smithtown. He went out of his way to answer every single question I had. I found him very knowledgeable and very personal. I was amazed that he followed up to make sure that I was happy and if I had any questions not to hesitate to call him. I would rate him a 10. More
by gladysc1997
Employees Worked With
Denise Plourde, Fahad Tariq
June 27, 2023
Pleasant experience of leasing a Lexus from Carlos at Smithtown Lexus. Process was smoothe and professional. No games. The Finance Manager was a pleasure to work with as well. Highly recommend stopping Smithtown Lexus. Process was smoothe and professional. No games. The Finance Manager was a pleasure to work with as well. Highly recommend stopping by and working with these gents. Also love the car which was delivered as promised. More
by CSE/VR
Employees Worked With
Aaron Trembley, Salman Umar, Carlos Rivero
April 29, 2023
Justin and Rob were so knowledgeable and patient with us. Always ask for them when you buy from Lexus of Smithtown. The service was above and beyond exceptional. It’s my 5th Lexus with them!! Always ask for them when you buy from Lexus of Smithtown. The service was above and beyond exceptional. It’s my 5th Lexus with them!! More
by Pdembris
Employees Worked With
Justin Lavery and Rob , Denise Plourde
February 03, 2023
Robert the Lexus of Smithtown Technical representative was excellent. He thoroughly went through all of the features of the 2023 LX 600 Luxury model. He was courteous and professional. was excellent. He thoroughly went through all of the features of the 2023 LX 600 Luxury model. He was courteous and professional. More
by Pdemasi
Employees Worked With
Shawn Janusz
November 15, 2022
Ken Goldberg, Aaron Trembley, and Rob, technician, were an incredible team to work with in helping with the purchase my new RX 350L. They were competent, courteous, knowledgeable, and professional. These an incredible team to work with in helping with the purchase my new RX 350L. They were competent, courteous, knowledgeable, and professional. These three representatives of Lexus of Smithtown should be commended for their fine performance. More
by Panzical
Employees Worked With
Rob (technical staff), Kenneth Goldberg, Aaron Trembley
October 29, 2022
Everyone is very customer focused from sales to service. I have used the same dealership for 20 years. Highly recommend them. service. I have used the same dealership for 20 years. Highly recommend them. More
by mk07
Employees Worked With
Gloriana … very good, Denise Plourde, Phil Rodriguez
