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Lexus of Serramonte - Service Center

Colma, CA

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243 Reviews

243 Reviews of Lexus of Serramonte - Service Center

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December 24, 2020

I always go to Lexus of Serramonte for their service, and I have been for the last 10 years. Pete is my go to POC because he is awesome More

by emmanuel_hamon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete McConnell
December 07, 2020

It is always a pleasure to work with Lenny ! I am always so pleased with the promptness of my service appointment.I will definitely return to Lexus of Serramonte. More

by Lulumara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Villajin
December 03, 2020

Service advisor Peter McConnell and sales rep Nick Hart at Lexus of Serramonte offered top-class service as usual! Much appreciated as always!! Excellent dealership!!! More

by sintungchiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hart, Pete McConnell
November 13, 2020

Very happy with their service, Always very professional and courteous. Jason did a great job. I highly recommend Lexus of Serramonte. Keep u the g More

by Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Jhonnell Navarro
November 11, 2020

Exceptional service! THE best service of any Lexus dealer in the Bay Area. I will continue to drive 1-1.5 hours each way to have my Lexus serviced by this team. More

by CB77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chen
November 06, 2020

Lexus of Serramonte is a great place to take your Lexus for service. They are very professional and the service was performed to our satisfaction and in a timely manner. More

by lucille.clement
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiho Kwak
November 02, 2020

Your service advisor always treat his customers very good. That’s why I used your service more than 10 years. Will refer others to for it More

by stevekwan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Villajin
October 31, 2020

Very accommodating when you need to get work down ASAP without an appointment & you can get a car wash too. Pete is very nice & tries his best to accommodate his customer More

by Slimwong888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete McConnell
October 30, 2020

Good reception at service center and efficient contact with representative whos name is not below. Made an appointment, little waiting, time delivered was as promised, and convenient location. More

by rickw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
allen ko
October 23, 2020

I was attended to immediately by friendly staff. Everything was explained. A loaner car was offered. Text updates made things easy. Lexus of Serramonte has been our place for over 15 years. 5 star More

by Drkthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 31, 2020 -

Lexus of Serramonte responded

Drkthomas, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Serramonte! We thank you for your continued business. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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