243 Reviews of Lexus of Serramonte - Service Center
I really enjoyed working with Pete M. He was so knowledgeable and helpful and a joy to work with. I also felt he was trustworthy and his advice was very valuable to me. knowledgeable and helpful and a joy to work with. I also felt he was trustworthy and his advice was very valuable to me. More
Pete always makes our service time smooth and enjoyable. Jobs are done rather quickly and with accuracy. All recalls have been done in a timely manner also. Jobs are done rather quickly and with accuracy. All recalls have been done in a timely manner also. More
This is my second Lexus with this dealership. Their service team is why I went back for another car. I get 5-star service and can count on their advisor for their honest recommendations. service team is why I went back for another car. I get 5-star service and can count on their advisor for their honest recommendations. More
Great service. i rate the dealership great! The service was on time and Alan solved one of my problems with my car. I will bring my car for service at the dealership. was on time and Alan solved one of my problems with my car. I will bring my car for service at the dealership. More
I’ve been bringing my car to Lexus of Serramonte every since I purchased it in 2004 and I’ve never had a problem with my car or the service. Lenny Villajin is my service advisor and he is a very pleasant since I purchased it in 2004 and I’ve never had a problem with my car or the service. Lenny Villajin is my service advisor and he is a very pleasant person to have helping you with your service needs. More
Quick and easy 6 month checkup with Peter by appointment. He also spent a few extra minutes with me clarifying some symbols on my new car. appointment. He also spent a few extra minutes with me clarifying some symbols on my new car. More
We buy Lexus cars due to the outstanding service Pete McConnell and the service dept provides. This is our 5th Lexus over the last 15 or so years and they have never ever disappointed. I can guarantee y McConnell and the service dept provides. This is our 5th Lexus over the last 15 or so years and they have never ever disappointed. I can guarantee you will be very pleased. More
Had an appointment with Lenny, my usual service advisor, but he wasn't in that day. So Mauricio stepped in for Lenny and did an excellent job (as Lenny always does). but he wasn't in that day. So Mauricio stepped in for Lenny and did an excellent job (as Lenny always does). More
Jason Chen is a very professional and friendly advisor. I needed to do battery change and oil change for my Lexus. We had a good discussion over other long term services and I happened to know more about my needed to do battery change and oil change for my Lexus. We had a good discussion over other long term services and I happened to know more about my car. Definitely I will recommend them for future services. More