Back

Lexus of Serramonte - Service Center

Colma, CA

not yet
rated
243 Reviews

243 Reviews of Lexus of Serramonte - Service Center

Sort by
February 20, 2021

I really enjoyed working with Pete M. He was so knowledgeable and helpful and a joy to work with. I also felt he was trustworthy and his advice was very valuable to me. More

by bnmiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete McConnell
February 13, 2021

Pete always makes our service time smooth and enjoyable. Jobs are done rather quickly and with accuracy. All recalls have been done in a timely manner also. More

by Lindajadelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete McConnell
February 08, 2021

This is my second Lexus with this dealership. Their service team is why I went back for another car. I get 5-star service and can count on their advisor for their honest recommendations. More

by cng88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Rodriguez
February 03, 2021

I went to have a car maintenance service,it's pretty good.The man I worked with was very nice and helpful. will come back next time. More

by leny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chen
January 30, 2021

Great service. i rate the dealership great! The service was on time and Alan solved one of my problems with my car. I will bring my car for service at the dealership. More

by bob eshoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
January 19, 2021

I’ve been bringing my car to Lexus of Serramonte every since I purchased it in 2004 and I’ve never had a problem with my car or the service. Lenny Villajin is my service advisor and he is a very pleasant More

by V B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Villajin
January 19, 2021

Quick and easy 6 month checkup with Peter by appointment. He also spent a few extra minutes with me clarifying some symbols on my new car. More

by charltonk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete McConnell
January 18, 2021

We buy Lexus cars due to the outstanding service Pete McConnell and the service dept provides. This is our 5th Lexus over the last 15 or so years and they have never ever disappointed. I can guarantee y More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete McConnell
January 18, 2021

Had an appointment with Lenny, my usual service advisor, but he wasn't in that day. So Mauricio stepped in for Lenny and did an excellent job (as Lenny always does). More

by 4every
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Rodriguez
January 04, 2021

Jason Chen is a very professional and friendly advisor. I needed to do battery change and oil change for my Lexus. We had a good discussion over other long term services and I happened to know more about my More

by Simplys33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chen