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Lexus of Serramonte - Service Center

Colma, CA

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243 Reviews

243 Reviews of Lexus of Serramonte - Service Center

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December 27, 2017

Service Service overall was great however I asked to have the inside of the front and back windows cleaned and it was not done. Otherwise my overall rating wo More

by dyoung49er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean DeCastro
December 11, 2017

Awesome service! Everyone at the dealership was very friendly and time efficient. If I’m still in the area for my next service, I will be back here for sure More

by Lollargotalexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Spencer
December 11, 2017

wonderful, wonderful We have been dealing with this dealership since 2008. Need I say more? Any questions I have are always fully answered. Service is done professional More

by alrac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Chen
November 23, 2017

Very Satisfied Customer! Got a last minute appointment as our car was being driven to us from MS. They honored my requests not to wash or vacuum the car and got the car in and More

by Jbullard23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember. Very sorry
November 22, 2017

Great service Turned out the service cost less than the quote! That’s what I call service! Alex was great and I appreciate his willingness to problem solve More

by Lexusbossy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
November 15, 2017

Service of 2004 GS300 Lexus of Serramonte service blows away Mercedes Benz of San Francisco. It’s one of the major reasons I switched two cars ago and have never considered More

by 113322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean DeCastro
November 09, 2017

Absolutely great service, always consistent I changed service dealerships because my service advisor, Randy, moved to Lexus of Serramonte, resulting in me driving an additional 20 miles. The 20 More

by Martycus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
November 03, 2017

Great Service AAA+++ Wonderful service. Professional and courteous. Keep you informed on all work performed. I highly recommend Lexus of Serramonte. Definitely will come b More

by Regina357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio
November 03, 2017

World Class Customer Service The team at Lexus Serramonte are consistently helpful, professional, courteous and I never feel like they are trying to overcharge me. Pete has gone More

by ItalGal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, David
October 29, 2017

Great Srrvice Experience at Lexus Serramonte Staff were very friendly, work was excellent and got my car back when I was told. Customer lounge provided drinks and food for free, and they even wa More

by LexusGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
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