Lexus of Serramonte - Service Center

Lemy was great. The service was quick and efficient. Than. Great service. I got through the initial paperwork quickly and the work was done while I waited in about an hour. The lady at the front quickly proc Great service. I got through the initial paperwork quickly and the work was done while I waited in about an hour. The lady at the front quickly processed my payment and I was on my way. More

Great service Dean at Lexus Serramonte provided excellent service. He arranged a loaner vehicle even before I asked for one. He makes my scheduled service necessi Dean at Lexus Serramonte provided excellent service. He arranged a loaner vehicle even before I asked for one. He makes my scheduled service necessities a very easy process. More

Excellent Service Department.. I've been taking my LS460 since 2014 to Lexus of Serramonte and I can say that It's been one of my most pleasant experiences I've had with any dealers I've been taking my LS460 since 2014 to Lexus of Serramonte and I can say that It's been one of my most pleasant experiences I've had with any dealership.. David Martinez has been my adviser since the beginning, he always gives me "good" advice as to what needs to be done at the time, and when he is not there he tag teams with Randy who's equally competent. They are knowledgeable, professional, courteous and they get the job done on promised time. I have also refer friends to them!! More

Excellent Service Lenny Villajin has been our service advisor since we bought our Lexus in 2005 and everytime he's always been very helpful and accomodating, a great pe Lenny Villajin has been our service advisor since we bought our Lexus in 2005 and everytime he's always been very helpful and accomodating, a great person and very professional. Overall,we love Lexus! More

Service I recently took my car in for 20,000 mile service. My experience was excellent, as usual: courteous, professional, friendly and helpful. This was espe I recently took my car in for 20,000 mile service. My experience was excellent, as usual: courteous, professional, friendly and helpful. This was especially true for Dean DeCastro, the service Lane Manager. He always makes me feel at home, relaxed and comfortable. The team was even able to complete the service ahead of schedule. I am very pleased and appreciate the excellent service. Thank you. Lola Kung More

Excellent service, I have recently returned as a customer to Lexus Serramonte after purchasing (and selling) a different car. I actually sold that car mostly due to real I have recently returned as a customer to Lexus Serramonte after purchasing (and selling) a different car. I actually sold that car mostly due to really poor service..Lexus Serramonte had "set the bar" for great service and I am so appreciative to return to them. I have never been disappointed. More

Excellent Service Lenny Villajin is my service advisor, he's professional, efficient and a great person. He always returns my emails and I trust him with my car...than Lenny Villajin is my service advisor, he's professional, efficient and a great person. He always returns my emails and I trust him with my car...thank you. More

Great service Mauricio Rodriquez is a great service advisor. He’s friendly straight forward and trustworthy to do only what my car needs to be safe/reliable. Mauricio Rodriquez is a great service advisor. He’s friendly straight forward and trustworthy to do only what my car needs to be safe/reliable. More

Top notch. Excellent service and explanations! Actual cost of repair of valve cover gasket came in UNDER the estimate. Loaner car was almost brand new. Superb Excellent service and explanations! Actual cost of repair of valve cover gasket came in UNDER the estimate. Loaner car was almost brand new. Superb experience. More

Took my Lexus rx 350 in for 35,000 mile check up. I was able to get my car service within 3 days of my call. They were fast and efficient. My car was done in less than an hour and half. Jason was p I was able to get my car service within 3 days of my call. They were fast and efficient. My car was done in less than an hour and half. Jason was polite and easy to work with. More