Lexus of Serramonte - Service Center

Excellent tech service advisor. Due to my work schedule change, I had to drop off my car earlier than my scheduled appt time. Even Eddie was very busy, but he was still able to fin Due to my work schedule change, I had to drop off my car earlier than my scheduled appt time. Even Eddie was very busy, but he was still able to find the time to write up my order and explained in details. Appreciates his experience and excellent services. Thank you! More

Top notch service Mauricio is always attentive, honest, and professional whenever the car is brought in for service. He is thorough, quick, and explains any issues so Mauricio is always attentive, honest, and professional whenever the car is brought in for service. He is thorough, quick, and explains any issues so one can understand. I highly recommend Mauricio and this service center! More

Professional staff with a sincere customer orientation Eddie is super genius and helpful. He is always so thorough with all the details. Knowing him since my 1st Lexus 10 years ago, I fully trust his work Eddie is super genius and helpful. He is always so thorough with all the details. Knowing him since my 1st Lexus 10 years ago, I fully trust his work ethics. Thank you so much. More

Excellent Service Lexus of Serramonte is not my regular dealer, but they treated me like I was a regular customer. I had bad gas in my fuel tank. It took them several Lexus of Serramonte is not my regular dealer, but they treated me like I was a regular customer. I had bad gas in my fuel tank. It took them several hours to diagnose the issue, but they kept me apprised of their progress. They gave me a couple of resolutions to choose from. I appreciated their customer service and the fact that they even gave me a picture of the gas tested showing the contaminated gas. More

I have been a customer since 1993 and I never been disappointed w the excellent service here. I am hoping to buy another lexus but cannot stand the cow catcher grill on the current models We love o disappointed w the excellent service here. I am hoping to buy another lexus but cannot stand the cow catcher grill on the current models We love our service counselor, Lenny !!!!!! More

Perfect!! Excellent service as always! Good people! 👍🏻👍🏻👍🏻 thank you all for your good work as always. Thank you ... thank you.... thank you...👍🏻👍� Excellent service as always! Good people! 👍🏻👍🏻👍🏻 thank you all for your good work as always. Thank you ... thank you.... thank you...👍🏻👍🏻👍🏻 Will recommend service department ! More

Thumbs up 👍 Excellent work , the best in the bay ..👍👍👍 Updates you at all time of what’s going on .. Explain of what is done accordingly . Will be back .. Excellent work , the best in the bay ..👍👍👍 Updates you at all time of what’s going on .. Explain of what is done accordingly . Will be back .. More

Alex the rockstar This place is very efficient. Alex was very polite and knowledgeable. He took his time and made sure all my need was met. Alex luxe is a rockstar. This place is very efficient. Alex was very polite and knowledgeable. He took his time and made sure all my need was met. Alex luxe is a rockstar. More

Exceptional service I am a devoted fan of this dealership and service provider. The service and facilities are exceptional. There is a reason that so many of the Lexus fo I am a devoted fan of this dealership and service provider. The service and facilities are exceptional. There is a reason that so many of the Lexus folks have been working there for so long. More

Excellent customer service Lenny Villajin has demonstrated excellent customer service skills. He was knowledgeable, friendly and professional. I can recommend Lexus dealer servi Lenny Villajin has demonstrated excellent customer service skills. He was knowledgeable, friendly and professional. I can recommend Lexus dealer services to anyone. Thank you very much. More