Lexus of Serramonte

Great Service Had to do my regular 20k maintenance and I was in and out quick. They did a great job servicing my Gs350F and highly recommend bringing it to them. An Had to do my regular 20k maintenance and I was in and out quick. They did a great job servicing my Gs350F and highly recommend bringing it to them. Any of the service rec will help what you need. More

Much to be desired No loaner available even with 30K major service. Rush job on clean up and their suggestion to fix= wait for 1 hour to get rewashed No loaner available even with 30K major service. Rush job on clean up and their suggestion to fix= wait for 1 hour to get rewashed More

SF Lexus Owners who've built your business I'm one of many SF Lexus owners who has built your dealerships in San Rafael and Daly City because you didn't want to have the expense of a San Franci I'm one of many SF Lexus owners who has built your dealerships in San Rafael and Daly City because you didn't want to have the expense of a San Francisco dealership. When I was scheduling my annual service appointment I was told I would be dropped off at The Bart station - in order to get back home! I had to guilt you're management out in order to be driven home. That use to be part of the service. Really? Shame on you. Having owned 3 Lexus vehicles and having encouraged others to purchase the vehicles. I'm loosing loyalty. All of your service employees are exceptional - especially Eddie. Those that answer the phone need training. Just noted in the multiple choice "The dealership picked up and dropped off my vehicle at home or at the office." Where does that happen? More

Lexus Maintenance Review As usual, Serramonte Lexus staff were professional, upbeat, helpful and efficient. David was my rep and he was extremely courteous and explained fi As usual, Serramonte Lexus staff were professional, upbeat, helpful and efficient. David was my rep and he was extremely courteous and explained findings in a way that made sense to me. More

Exceptional Sales Process This dealership was phenomenal. Drago, our sales consultant, was patient, kind, and informative. He took the time to explain the sophisticated es350 This dealership was phenomenal. Drago, our sales consultant, was patient, kind, and informative. He took the time to explain the sophisticated es350 and its functions. We were there for a good 2 hours and he kept making sure we were comfortable. The transaction was smooth. I can't say enough wonderful things about this dealership. Will be back in 3 years. More

Exceptional customer service I bought new Lexus at Serramonte, Colma, 2nd car in ten year. They always competitor in their price and service. Vy Le provided excellent customer ser I bought new Lexus at Serramonte, Colma, 2nd car in ten year. They always competitor in their price and service. Vy Le provided excellent customer service and he goes out the way to explain the features in my new Lexus. Thank you. Love the new waiting lounge with snack bars. More

Happy! Yury really helped me get the Lexus I wanted, he was amazing! Larry from the finance department was great too. Overall I liked this dealership a lot. Yury really helped me get the Lexus I wanted, he was amazing! Larry from the finance department was great too. Overall I liked this dealership a lot. I would definitely come back or recommend them to others. Thank you team Lexus of Serramonte. More

Fast and Good Service I always bring my car here to do the service and look for Eddie to be my service advisor every time. He always tell you how long will the car be done I always bring my car here to do the service and look for Eddie to be my service advisor every time. He always tell you how long will the car be done and always hit the mark when the car is done. Will come back to find Eddie again when my GS350 hit the 60k mark. More