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Lexus of Serramonte
Colma, CA
735 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 735 reviews
August 13, 2018
MATTHEW RICHARDSON-EXCELLENT SERVICE Matthew is courteous, knowledgeable, and professional. He took the time to review with me the diagnostics of my car once it was done being serviced. I Matthew is courteous, knowledgeable, and professional. He took the time to review with me the diagnostics of my car once it was done being serviced. I really appreciated that! Thank You Matthew! More
by belinda.yra
Employees Worked With
Matthew Richardson
August 12, 2018
Excellent service with Eddie Eddie is the best service advisor. He always care about his customer. He takes care of your car very well when you bring in for service. Eddie is the best service advisor. He always care about his customer. He takes care of your car very well when you bring in for service. More
by Purplepatsy
Employees Worked With
Eddie Yeung
August 10, 2018
Awesome dealer ship This guy and the team are awesome!, They work fast and gives you the best options for you. God bless guys!. Highly recommended and best dealership aro This guy and the team are awesome!, They work fast and gives you the best options for you. God bless guys!. Highly recommended and best dealership around sfo. More
by Mj.romualdo
Employees Worked With
Fernando Ferran, Jobelle Salindong
August 06, 2018
Excellent Customer Service I've been bringing our 2011 IS350 to Dean for service since we purchased the car. Dean is absolutely the best. I never have to worry about our car. It I've been bringing our 2011 IS350 to Dean for service since we purchased the car. Dean is absolutely the best. I never have to worry about our car. It's always in good hands when I bring it in to Dean for service. Thanks Dean for taking care of me and our Lexus. More
by dagitarman
Employees Worked With
Dean Decastro
August 06, 2018
Very Personal and Trustworthy. Have been bringing a few cars to Lexus of Serramonte and Pete has always done an excellent job understanding my needs and has always exceeded my expe Have been bringing a few cars to Lexus of Serramonte and Pete has always done an excellent job understanding my needs and has always exceeded my expectations. More
by sfluxcoach
Employees Worked With
Pete McConnell
July 27, 2018
Always excellent services! We have the best services at Lexus of Serramonte and Dean Decastro is always a pleasure to work with. Excellent job! Thank you for taking great care We have the best services at Lexus of Serramonte and Dean Decastro is always a pleasure to work with. Excellent job! Thank you for taking great care of our Lexus... More
by lchau
Employees Worked With
Dean Decastro
July 25, 2018
Great customer service! Great service department! I’ve taken my car in a day before a trip and because they found a crack in my radiator, I was able to get a loaner car while Great service department! I’ve taken my car in a day before a trip and because they found a crack in my radiator, I was able to get a loaner car while they replaced the radiator. Matt Richardson is a great service advisor that I’ve worked with several times. He always goes above and beyond to give me updates and tries his best to work within my budget. I’ve had a lot of cars and have gone to a lot of dealerships, but I’m very happy with Lexus and their outstanding level of care from start to finish. More
by Cynergy8
Employees Worked With
Matthew Richardson
July 23, 2018
GREAT WORK THE WORK IT WAS GREAT, THE SERVICES WAS FANTASTIC AND OVER ALL THE ATTENCION TO THE CUSTOMER WAS EXCELLENT, I AM REALLY HAPPY WITH THE SERVICE TO MY C THE WORK IT WAS GREAT, THE SERVICES WAS FANTASTIC AND OVER ALL THE ATTENCION TO THE CUSTOMER WAS EXCELLENT, I AM REALLY HAPPY WITH THE SERVICE TO MY CAR AND WOULD RECOMMENDED TO ANY BODY. More
by Ariel2405
Employees Worked With
Dean Decastro
July 19, 2018
Service reminder is excellent. Satisfied with the service service reminder is excellent. Service advisor Matthew is very friendly ameneties is clean nice environment easy access gre Satisfied with the service service reminder is excellent. Service advisor Matthew is very friendly ameneties is clean nice environment easy access great staff free snacks is great. More
by Malou
Employees Worked With
Matthew Richardson
July 17, 2018
Consistent,quality service. Friendly helpful staff I purchased my car at Lexus of Serramonte and have serviced my car here since 2012 through service adviser, Eddie Yeung. My car is at 140000 miles(pu I purchased my car at Lexus of Serramonte and have serviced my car here since 2012 through service adviser, Eddie Yeung. My car is at 140000 miles(purchased new) and its running great! Eddie is very helpful, friendly and accommodating. The service center has been able to fit me in with last minute issues such as tire blowouts. I also really enjoy being able to work out of their lounge where they provide WiFi. More
by Shek
Employees Worked With
Eddie Yeung
