Lexus of Serramonte

Bought A Car I worker with Victor Lu, and he treated us amazingly. This is the 4th car my family and I buy in this dealership. I recommend buying cars here. I worker with Victor Lu, and he treated us amazingly. This is the 4th car my family and I buy in this dealership. I recommend buying cars here. More

Service My service manager is David Martinez. Whenever I need to bring my car in to the dealership I always ask for David. He is great, very helpful, very e My service manager is David Martinez. Whenever I need to bring my car in to the dealership I always ask for David. He is great, very helpful, very efficient, very professional. His service is excellent. He goes out of his way to help. I appreciate all his help. He delivers what he promises. More

Lemy was great. The service was quick and efficient. Than. Great service. I got through the initial paperwork quickly and the work was done while I waited in about an hour. The lady at the front quickly proc Great service. I got through the initial paperwork quickly and the work was done while I waited in about an hour. The lady at the front quickly processed my payment and I was on my way. More

Great service Dean at Lexus Serramonte provided excellent service. He arranged a loaner vehicle even before I asked for one. He makes my scheduled service necessi Dean at Lexus Serramonte provided excellent service. He arranged a loaner vehicle even before I asked for one. He makes my scheduled service necessities a very easy process. More

Outstanding customer service! Danniel and stephen gave me a very satisfied service when i was there. We had a supper fun time during chosing my vehicle! Really recommend you guys g Danniel and stephen gave me a very satisfied service when i was there. We had a supper fun time during chosing my vehicle! Really recommend you guys go to this dealer, they will take care of you from A-Zx all you need is just get in the Lexus of Serramonte! You will walk out with satisfaction with your new vehicle! More

My purchase went so smooth In and Out with a car in 2 hours. Danna Yee and Aaron was excellent valuable team member of this dealership. I will go back again every few years. In and Out with a car in 2 hours. Danna Yee and Aaron was excellent valuable team member of this dealership. I will go back again every few years. More

Excellent Service Department.. I've been taking my LS460 since 2014 to Lexus of Serramonte and I can say that It's been one of my most pleasant experiences I've had with any dealers I've been taking my LS460 since 2014 to Lexus of Serramonte and I can say that It's been one of my most pleasant experiences I've had with any dealership.. David Martinez has been my adviser since the beginning, he always gives me "good" advice as to what needs to be done at the time, and when he is not there he tag teams with Randy who's equally competent. They are knowledgeable, professional, courteous and they get the job done on promised time. I have also refer friends to them!! More

Excellent Service Lenny Villajin has been our service advisor since we bought our Lexus in 2005 and everytime he's always been very helpful and accomodating, a great pe Lenny Villajin has been our service advisor since we bought our Lexus in 2005 and everytime he's always been very helpful and accomodating, a great person and very professional. Overall,we love Lexus! More

Service I recently took my car in for 20,000 mile service. My experience was excellent, as usual: courteous, professional, friendly and helpful. This was espe I recently took my car in for 20,000 mile service. My experience was excellent, as usual: courteous, professional, friendly and helpful. This was especially true for Dean DeCastro, the service Lane Manager. He always makes me feel at home, relaxed and comfortable. The team was even able to complete the service ahead of schedule. I am very pleased and appreciate the excellent service. Thank you. Lola Kung More

Excellent service, I have recently returned as a customer to Lexus Serramonte after purchasing (and selling) a different car. I actually sold that car mostly due to real I have recently returned as a customer to Lexus Serramonte after purchasing (and selling) a different car. I actually sold that car mostly due to really poor service..Lexus Serramonte had "set the bar" for great service and I am so appreciative to return to them. I have never been disappointed. More