Lexus of Serramonte

Great experience!! Fernando did a fantastic job for me - highly recommend him and the dealership!!! He got me a great lease deal and was really well informed. Fernando did a fantastic job for me - highly recommend him and the dealership!!! He got me a great lease deal and was really well informed. More

Service Mario is very helpful and attentive. I am happy the way he always handle the service needs of two of my Lexus. I give him 5 star credit and excellen Mario is very helpful and attentive. I am happy the way he always handle the service needs of two of my Lexus. I give him 5 star credit and excellent service... More

Great Experience working with Victor! After weeks of looking at various cars, I decided on the 2020 Lexus NX hybrid. I reached out to all the local dealerships in the Bay Area requesting After weeks of looking at various cars, I decided on the 2020 Lexus NX hybrid. I reached out to all the local dealerships in the Bay Area requesting quotes and other information. Victor Lu was great. He immediately found the exact car I was looking for and gave me a very fair price. Everything was completed quickly and he was a very nice guy to work with. Spent plenty of time with me when I picked up the car showing me the various features and making sure I had things set up the way I wanted them. Thanks for making the car buying process so painless! I LOVE my new Lexus!! More

Aaaaaaamaziiiiiiiiiiiing Thanks Bobby and Lexus of Serramonte team to help me. Bobby was the key, his knowledge and way to talk turns everything fun and easy to understand, as Thanks Bobby and Lexus of Serramonte team to help me. Bobby was the key, his knowledge and way to talk turns everything fun and easy to understand, as well make us very comfortable while waiting for process and everything. After we left we kept in touch all the time, until I had my car. I felt there, in Lexus of Serramonte I am not just a customer, I really can count with the whole team. Thank you very much! For Everything, specially for Bobby, thank you. I never met a cool and reliable seller as you are! More

Easy and smooth purchase Gerry was very helpful with the vehicle I wanted. I knew what I had in mind and he spent alot of time with me to show different models and trims to ma Gerry was very helpful with the vehicle I wanted. I knew what I had in mind and he spent alot of time with me to show different models and trims to make sure that was really what I wanted, and in the color that I wanted. After the transaction he even spent time with me in the car to make sure the app was installed and I knew how to use all the features. Excellent customer service! More

Excellent jobs They very helpful . We are very happy. Our car after the service very clean and very smooth. Really did a great job working .We would recommend to our They very helpful . We are very happy. Our car after the service very clean and very smooth. Really did a great job working .We would recommend to our friends. More

My 2006 car . Bought this car brand new at Lexus Colma site and get maintenance service at same dealership.all the time. Their service consultant Dante Navarro was Bought this car brand new at Lexus Colma site and get maintenance service at same dealership.all the time. Their service consultant Dante Navarro was superb in handling my needs. I More

regular maintenance and smog check Lexus of Serramonte hits it out of the ball park, once again! I brought my 2007 Lexus in for regular maintenance. I was told that it would take about Lexus of Serramonte hits it out of the ball park, once again! I brought my 2007 Lexus in for regular maintenance. I was told that it would take about 1 1/2 hours and it was ready exactly on time. Pete McConnell is the consummate professional. He carefully explained what was done and what would be coming up in the future with the approximate cost! Amazing! I have trusted Lexus of Serramonte for years. Finally, the facility is an incredibly clean and comfortable environment to pass a few hours with wi fi! More

Great customer service We were happy with great customer service at dealership . Yuri was able to give us best deal with minimum wait time . We were able to get the car we w We were happy with great customer service at dealership . Yuri was able to give us best deal with minimum wait time . We were able to get the car we wanted with the price we were happy . More

Excellent service Had my sc300 serviced by Lenny as usual. Car always comes back washed and cleaned, the correct service performed and on time. I've been a customer s Had my sc300 serviced by Lenny as usual. Car always comes back washed and cleaned, the correct service performed and on time. I've been a customer since 1996. It usually takes me about 2 hours to get to the Serramonte dealership for service but it's worth it. More