Lexus of Serramonte

My New car purchase at Lexus Serramonte was a straightforward and relatively easy. I inquired about a car purchase online, Fernando responded promptly and provided the information I asked for. At straightforward and relatively easy. I inquired about a car purchase online, Fernando responded promptly and provided the information I asked for. At the dealership he was very helpful and informative. I got a great deal and excellent service. Thank you. More

Salesperson went out of his way...literaly I went in to the dealership with a very specific model in mind. Vy helped me to find one in northern Calif. WE agreed on a price, but the car actual I went in to the dealership with a very specific model in mind. Vy helped me to find one in northern Calif. WE agreed on a price, but the car actually was not at he other dealer. He then did some research , and found another equivalent model in Reno, over 200 miles away. None of their crew of local drivers was willing to go that far to pick up the new car. This was a Wed. afternoon. Vy went to SFO, flew to Reno, got the car, and drove it back to Daly City the NEXT DAY! It was available on Thu. afternoon. If thats not great customer service, then what is? Thak you again, Vy. More

Great Experience This review is for Vy Le our sales guy. Vy was recommended by my family and friends! He was really helpful and fast with our purchase. I called him on This review is for Vy Le our sales guy. Vy was recommended by my family and friends! He was really helpful and fast with our purchase. I called him on a Saturday to come in for an appraiser for our Lexus sedan and was not expecting to get my new mommy car the same day. My husband and I already knew what we wanted in our family car and Vy was able to make it happen for us. The process was fast and Vy was very informative and helpful. Definitely recommend Vy if you are looking for a new ride! More

Perfect!! Excellent service as always! Good people! 👍🏻👍🏻👍🏻 thank you all for your good work as always. Thank you ... thank you.... thank you...👍🏻👍� Excellent service as always! Good people! 👍🏻👍🏻👍🏻 thank you all for your good work as always. Thank you ... thank you.... thank you...👍🏻👍🏻👍🏻 Will recommend service department ! More

Excellent service . I did not get hassled by the Sales Reps like I experienced at some other dealerships. Will definitely use this location for all my auto pu service . I did not get hassled by the Sales Reps like I experienced at some other dealerships. Will definitely use this location for all my auto purchase needs and recommend all my friends and families. More

Thumbs up 👍 Excellent work , the best in the bay ..👍👍👍 Updates you at all time of what’s going on .. Explain of what is done accordingly . Will be back .. Excellent work , the best in the bay ..👍👍👍 Updates you at all time of what’s going on .. Explain of what is done accordingly . Will be back .. More

Alex the rockstar This place is very efficient. Alex was very polite and knowledgeable. He took his time and made sure all my need was met. Alex luxe is a rockstar. This place is very efficient. Alex was very polite and knowledgeable. He took his time and made sure all my need was met. Alex luxe is a rockstar. More

Exceptional service I am a devoted fan of this dealership and service provider. The service and facilities are exceptional. There is a reason that so many of the Lexus fo I am a devoted fan of this dealership and service provider. The service and facilities are exceptional. There is a reason that so many of the Lexus folks have been working there for so long. More

excellent service We received excellent service from our sales man Fernando. he held your car till we could get there and helped us choose from all the RX350 worked the We received excellent service from our sales man Fernando. he held your car till we could get there and helped us choose from all the RX350 worked the prices for us and found us the best deal we are so happy we drove from Sacramento to find our car. More

Excellent customer service Lenny Villajin has demonstrated excellent customer service skills. He was knowledgeable, friendly and professional. I can recommend Lexus dealer servi Lenny Villajin has demonstrated excellent customer service skills. He was knowledgeable, friendly and professional. I can recommend Lexus dealer services to anyone. Thank you very much. More