Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Serramonte
Colma, CA
757 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 757 reviews
July 31, 2020
Lexus service and tire rotation I arrived for my appointment early and was swiftly and efficiently checked in and escorted to a comfortable seating arrangement in the showroom, near I arrived for my appointment early and was swiftly and efficiently checked in and escorted to a comfortable seating arrangement in the showroom, near an open door. People were distantly spaced within the showroom and waiting area. The facility was spotless, immaculate. Courteous, knowledgeable, and experienced customer service, as always. Thank you for another excellent visit. More
by lsuess
Employees Worked With
Jason
July 30, 2020
Today’s visit dealt with routine maintenance and a couple recalls. The service advisor, David, was helpful, courteous and friendly. He explained the work to be done very well. recalls. The service advisor, David, was helpful, courteous and friendly. He explained the work to be done very well. More
by CHRIS.WILLITS
Employees Worked With
David Martinez
July 30, 2020
Very enjoyable experience Buying a car can be a stressful experience but our salesman Vy and Larry in the finance department made it all very enjoyable. We drove off in our bea Buying a car can be a stressful experience but our salesman Vy and Larry in the finance department made it all very enjoyable. We drove off in our beautiful Lexus without feeling any regrets over the time we spent at the dealership. It was truly one of the best car buying experiences my wife and I have had in a very long time. More
by algrundon
Employees Worked With
Vy Le, Larry Abunda
July 28, 2020
2nd Service at Lexus of Serramonte Everyone at the dealership is always nice and friendly. Brought in my car for the 2nd or 10,000 miles check up and within a few hours, service was com Everyone at the dealership is always nice and friendly. Brought in my car for the 2nd or 10,000 miles check up and within a few hours, service was completed. Allen Ko promptly notified me when my service was completed. More
by Satisfied Lexus Customer
Employees Worked With
Allen Ko
July 28, 2020
well organized Pleasant experience. Well informed, helpful staff. Process was explained in details .I was impressed by the way the sale was conducted. Previous good Pleasant experience. Well informed, helpful staff. Process was explained in details .I was impressed by the way the sale was conducted. Previous good experience with service department More
by jdmendivil
Employees Worked With
Gerry Balisi, JB Berera, Dean Decastro
July 27, 2020
Jorge and Larry went above and beyond to assist me and my girlfriend. Thank you for your help. They both made sure we had all of our options on the table before we finalized anything. I’m glad they both took girlfriend. Thank you for your help. They both made sure we had all of our options on the table before we finalized anything. I’m glad they both took the time to educate us before we made our choice. More
by ching_benny
Employees Worked With
Jorge MaCay, Larry Abunda
July 23, 2020
Exceptional service from Lexus of Serramonte Raj was a pleasure to work with in the purchase of my car. I never felt pressured and Raj's customer service was exceptional - from finding the exact Raj was a pleasure to work with in the purchase of my car. I never felt pressured and Raj's customer service was exceptional - from finding the exact car I wanted to fixing some cosmetic blemishes on the car (at Lexus' expense). He made sure to communicate every step of the way and I felt like his focus was my satisfaction. Raj delivered! I also want to say that Larry was also excellent handling the financial transaction. These two members of the Lexus team were so personable and great to work with! More
by Lexus for Celia
Employees Worked With
Raj Kundiwala, Larry Abunda
July 19, 2020
The crew at Serramonte was awesome! Raj and Clarissa made me feel comfortable and took care of me from the start. I would definitely recommend them for a great experience! I look forward to enjoying my new R me feel comfortable and took care of me from the start. I would definitely recommend them for a great experience! I look forward to enjoying my new RX450h. More
by Spshih
Employees Worked With
Clarissa Toy, Raj Kundiwala, Danna Ye
July 11, 2020
Service was excellent as usual. Lenny was attentive and welcoming. While waiting for the work met a friendly sales rep and he showed me a nice LC500. welcoming. While waiting for the work met a friendly sales rep and he showed me a nice LC500. More
by 4every
Employees Worked With
Nick Hart, Lenny Villajin
