Lexus of Serramonte

Greeted by all the staff, provided with new inventory, then I bought a new car. then I bought a new car. More

Our sales man, Max is delight so helpful I’ve had questions since we purchased our car and have talked to him and he still helping us out questions since we purchased our car and have talked to him and he still helping us out More

The agent who was helping me is very kind and helpful ,we are satisfied with the work are satisfied with the work More

Got new car out fast and smooth , service was great . Question were answered quickly and cleared a lot of things that were originally keeping me from purchasing new car. Question were answered quickly and cleared a lot of things that were originally keeping me from purchasing new car. More

Highly recommend going to Lexus or Serramonte. If you’d like a highly experienced and easy to talk to salesman, ask for ERIC. He’ll take good care of you and get you exactly what you’re looking fo If you’d like a highly experienced and easy to talk to salesman, ask for ERIC. He’ll take good care of you and get you exactly what you’re looking for. More

Everyone was very professional and treated me with respect. Customer care-Victor went out of his way to get me the car and the color I wanted. I’m looking forward to enjoying my new 2025 Lexus UX300 respect. Customer care-Victor went out of his way to get me the car and the color I wanted. I’m looking forward to enjoying my new 2025 Lexus UX300h in the years to come. If you need a car, this is the place to go! Thank you Serramonte! Jenny L. More

If u need help to get car look for Garry,Victor,Mason u can bring the car u want..specially for Sales mgr.Ray Yousefzai has a good heart work for my apr.to uprove the loan..for Jack general mgr..thank you can bring the car u want..specially for Sales mgr.Ray Yousefzai has a good heart work for my apr.to uprove the loan..for Jack general mgr..thank you very much for everything keep up the good work for customers 5 STAR for all of you have more Sales to come More

Great experience. Victor was very professional and followed up with all of my questions. I was very satisfied Victor was very professional and followed up with all of my questions. I was very satisfied More

The Consultant, Nick, who helped me with this Lease was extremely helpful and courteous. He set up an appointment with me following this purchase to answer additional questions I have. extremely helpful and courteous. He set up an appointment with me following this purchase to answer additional questions I have. More

I've had an extremely bad time working with the sales department at Lexus of Serramonte. They sold me a car without disclosing multiple issues, and have been extremely difficult to work with in amending department at Lexus of Serramonte. They sold me a car without disclosing multiple issues, and have been extremely difficult to work with in amending the situation. This car needed thousands of dollars of repairs. Every time I call they tell me to talk to someone else, who is conveniently on vacation. My bank notified me of some clerical errors on their part, which they have also not amended despite my MANY phone calls and visits. Maybe it's because I'm a woman, multiple staff members were extremely patronizing. I do NOT recommend them in any way, especially with the used cars. Don't even bother. More