Lexus of Serramonte

We buy Lexus cars due to the outstanding service Pete McConnell and the service dept provides. This is our 5th Lexus over the last 15 or so years and they have never ever disappointed. I can guarantee y McConnell and the service dept provides. This is our 5th Lexus over the last 15 or so years and they have never ever disappointed. I can guarantee you will be very pleased. More

Had an appointment with Lenny, my usual service advisor, but he wasn't in that day. So Mauricio stepped in for Lenny and did an excellent job (as Lenny always does). but he wasn't in that day. So Mauricio stepped in for Lenny and did an excellent job (as Lenny always does). More

We recently purchased a vehicle at this location, and it had a fantastic experience. The entire process from the first visit to driving off the car was easy and comfortable. Victor Lu was awesome to wor had a fantastic experience. The entire process from the first visit to driving off the car was easy and comfortable. Victor Lu was awesome to work with! He helped us through the whole process and making sure that we chose the right car and color. He also gave us a great deal on the vehicle. We highly recommend working with Victor. We also enjoyed working with Danna Ye on the loan process; she was fast and efficient. So far, we enjoyed our new car and looked forward to driving a Lexus for years to come. Thank you, Victor & Danna! More

Jason Chen is a very professional and friendly advisor. I needed to do battery change and oil change for my Lexus. We had a good discussion over other long term services and I happened to know more about my needed to do battery change and oil change for my Lexus. We had a good discussion over other long term services and I happened to know more about my car. Definitely I will recommend them for future services. More

Clarissa Toy Was very informative and transparent. We’d recommend anyone to her and to Serramonte Lexus. 100% satisfied. thank you for the amazing experience. recommend anyone to her and to Serramonte Lexus. 100% satisfied. thank you for the amazing experience. More

I always go to Lexus of Serramonte for their service, and I have been for the last 10 years. Pete is my go to POC because he is awesome I have been for the last 10 years. Pete is my go to POC because he is awesome More

We felt special from the time we emailed on line until the time we left with our new Lexus. Fernando was proactive, quickly responded to my Email inquiry (even though it was his day off). He was prompt a the time we left with our new Lexus. Fernando was proactive, quickly responded to my Email inquiry (even though it was his day off). He was prompt and prepared when we arrived and the cars and paperwork Were available for the cars we were interested in. He Was knowledgeable not only with the Lexus but other Toyota products. He was able to demonstrate and program some of the features. He went beyond our expectations! More

Lexus of Serramonte is where I picked up my first Lexus in 2016. Since then, Lenny has been nothing but professional, accommodating, and truly looks out for you no matter what you are in for. I've never ha in 2016. Since then, Lenny has been nothing but professional, accommodating, and truly looks out for you no matter what you are in for. I've never had this experience in a service department with any other dealership. Most recently, Nick Hart sold me a new 2021 IS. He was delight to work with. No pressure, extremely personable, kept me up to date on shipments, and made the sales process as smooth as possible. I highly recommend this dealership and will always turn people I know who are looking for Lexus to Serramonte.. More

It is always a pleasure to work with Lenny ! I am always so pleased with the promptness of my service appointment.I will definitely return to Lexus of Serramonte. so pleased with the promptness of my service appointment.I will definitely return to Lexus of Serramonte. More

Service advisor Peter McConnell and sales rep Nick Hart at Lexus of Serramonte offered top-class service as usual! Much appreciated as always!! Excellent dealership!!! at Lexus of Serramonte offered top-class service as usual! Much appreciated as always!! Excellent dealership!!! More