Lexus of Serramonte

very satisfied customer, hooray for Eric Weichardt, he is helpful and explained well our concern and needs. He provides options and suggestions that meets our requirements 👍👍👍👍👍👍👍👍 helpful and explained well our concern and needs. He provides options and suggestions that meets our requirements 👍👍👍👍👍👍👍👍 More

This is my second Lexus with this dealership. Their service team is why I went back for another car. I get 5-star service and can count on their advisor for their honest recommendations. service team is why I went back for another car. I get 5-star service and can count on their advisor for their honest recommendations. More

I went to have a car maintenance service,it's pretty good.The man I worked with was very nice and helpful. will come back next time. good.The man I worked with was very nice and helpful. will come back next time. More

Always great service at Lexus Serramonte. Pete and the service team always take great care of my Lexus. Thanks to Pete and the service team. service team always take great care of my Lexus. Thanks to Pete and the service team. More

Great service. i rate the dealership great! The service was on time and Alan solved one of my problems with my car. I will bring my car for service at the dealership. was on time and Alan solved one of my problems with my car. I will bring my car for service at the dealership. More

Fernando worked a good deal for me on a new 2021 RX450h F Sport AWD Performance. We put the deal together in just a few moments on the phone! I highly recommend both the dealership and Fernando should you be Sport AWD Performance. We put the deal together in just a few moments on the phone! I highly recommend both the dealership and Fernando should you be in the market for a new vehicle! More

I received great customer service while I was there. I did not feel pressured to buy anything. The people I worked with were nice. They were able to answer any and all questions I had. I was contacted abo did not feel pressured to buy anything. The people I worked with were nice. They were able to answer any and all questions I had. I was contacted about confirming my appointment within an hour of making it. When I arrived the vehicle was ready for me to test drive. The process of purchasing the vehicle was relatively fast except for finalizing payment, which took a little longer than expected due to the high volume of customers that day. I was even able to contact the store a couple of days after regarding something I had left in the vehicle I traded in and was able to retrieve the item. I am grateful for the extended kindness they offered and am satisfied with my experience. More

My wife and I have purchased 11 cars from this dealership over the past 25 to 30 years. We have always been happy with the salespeople, service people and the financing side. This time was no different, when over the past 25 to 30 years. We have always been happy with the salespeople, service people and the financing side. This time was no different, when we buy another car we will be buying it from Lexus of Serramonte because of the relationship we have built up over the years. More

I’ve been bringing my car to Lexus of Serramonte every since I purchased it in 2004 and I’ve never had a problem with my car or the service. Lenny Villajin is my service advisor and he is a very pleasant since I purchased it in 2004 and I’ve never had a problem with my car or the service. Lenny Villajin is my service advisor and he is a very pleasant person to have helping you with your service needs. More

Quick and easy 6 month checkup with Peter by appointment. He also spent a few extra minutes with me clarifying some symbols on my new car. appointment. He also spent a few extra minutes with me clarifying some symbols on my new car. More