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Lexus of Serramonte
Colma, CA
733 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 733 reviews
March 27, 2021
Consistent care and attention to all details, including customer needs, is an apt description of Lexus of Serramonte. Service is excellent and my vehicle has lasted nearly 300,000 miles exclusively under c customer needs, is an apt description of Lexus of Serramonte. Service is excellent and my vehicle has lasted nearly 300,000 miles exclusively under care of this dealership and its excellent service department. More
by Olympian Skier
Employees Worked With
Dean Decastro, Pete McConnell, Lenny Villajin
February 26, 2021
I’m very pleased with the excellent customer service from everyone particularly Lenny Villajin who was most helpful and courteous. Kudos to all of you! everyone particularly Lenny Villajin who was most helpful and courteous. Kudos to all of you! More
by Mary Anne Ward
Employees Worked With
Lenny. Illajin
February 25, 2021
Lexus Service with Allen Ko was very pleasant. I always thought that brining a car to a dealer for service is place where you get over charged etc but I always take my cars for dealer because I like to tak thought that brining a car to a dealer for service is place where you get over charged etc but I always take my cars for dealer because I like to take good care of my rides. However I really don’t have to worry getting a service at this location Service advisor Allen is very honest don’t push purchasing things. Highly recommend him for your main person. But overall this location staffs are friendly and helpful. Above average customer service. More
by Stellakim0922
Employees Worked With
Allen Ko
February 24, 2021
Pete McConnell & Steve hands down the very best. The level of service top notch customer service always. YOU GUYS ARE THE BEST TOP NOTCH AA+ level of service top notch customer service always. YOU GUYS ARE THE BEST TOP NOTCH AA+ More
by Justin
Employees Worked With
Steve Bailey, Pete McConnell
February 24, 2021
Check my car in for 120,000-mile tune-up.. Oh my issues were addressed all repairs made and the car runs great. The repairs were made and the car was washed and waxed and returned to me in a timely manner were addressed all repairs made and the car runs great. The repairs were made and the car was washed and waxed and returned to me in a timely manner. Tony More
by tltony01
Employees Worked With
Pete McConnell
February 23, 2021
The excellent service that I receive time and time again at this dealership will sway me to buy another Lexus. You guys are awesome at taking great care of me and my vehicle's needs! at this dealership will sway me to buy another Lexus. You guys are awesome at taking great care of me and my vehicle's needs! More
by tekkie777
Employees Worked With
Dean Decastro, Mauricio Rodriguez
February 20, 2021
I really enjoyed working with Pete M. He was so knowledgeable and helpful and a joy to work with. I also felt he was trustworthy and his advice was very valuable to me. knowledgeable and helpful and a joy to work with. I also felt he was trustworthy and his advice was very valuable to me. More
by bnmiles
Employees Worked With
Pete McConnell
February 19, 2021
If your looking for a new car, please come see Nick Hart at Lexus of Serromonte. He really goes above and beyond to get you in the car of your dreams at Lexus of Serromonte. He really goes above and beyond to get you in the car of your dreams More
by Ayeesha Steverson
Employees Worked With
Nick Hart
February 13, 2021
Pete always makes our service time smooth and enjoyable. Jobs are done rather quickly and with accuracy. All recalls have been done in a timely manner also. Jobs are done rather quickly and with accuracy. All recalls have been done in a timely manner also. More
by Lindajadelee
Employees Worked With
Pete McConnell
