Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Serramonte
Colma, CA
757 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 757 reviews
January 20, 2022
This is my third Lexus purchased at Lexus of Serramonte. This round, it was Nick who was the very patient, very helpful salesperson, especially since it's been 19 years since purchasing my 2003 one. The 2 This round, it was Nick who was the very patient, very helpful salesperson, especially since it's been 19 years since purchasing my 2003 one. The 2022 car has a lot of new smart features that I had never encountered nor experienced and Nick patiently "taught" me how to "navigate" through it. He did it professionally and with a great sense of humor. His followthrough during the process was superb. Thanks, Nick! More
by friedalee288
Employees Worked With
the young man with the glasses who greets me when I drive my car in to be serviced; he is always so cordial and nice, Nick Hart, Lenny Villajin
January 03, 2022
I couldn't be more happy with my new Lexus. The service Lexus of Serramonte gave was the best ever. So easy and hassle free. I would definitely recommend them friends and family. Lexus of Serramonte gave was the best ever. So easy and hassle free. I would definitely recommend them friends and family. More
by ljjustice
Employees Worked With
Gerry Balisi
November 30, 2021
Both Jorge Loo and Victor Lu are very nice, quick response and follow up, hassle free, quick and easy paper work. No hard push on sell protections. response and follow up, hassle free, quick and easy paper work. No hard push on sell protections. More
by hongchao30
Employees Worked With
Danna Ye
November 22, 2021
Steve Bailey is the best!He helped us all the way and Steve Bailey is the best! He helped us all the way and showed genuine concern for the buyer! 👏🏻👏🏻👏🏻👏🏻👏🏻 Steve Bailey is the best! He helped us all the way and showed genuine concern for the buyer! 👏🏻👏🏻👏🏻👏🏻👏🏻 More
by jo_honey523
Employees Worked With
Steve Bailey
