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Lexus of Serramonte

Colma, CA

Overview
Reviews
Vehicles
4.8
732 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
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700 Serramonte Blvd

Colma, CA

94014

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Showing 732 reviews

December 19, 2024

Great overall sales and service personnel at this dealership. I appreciated the attention to detail. More

by inakamura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Ferran
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Dec 21, 2024 -

Lexus of Serramonte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 14, 2024

The no haggle policy at serramonte is great. They give you the right price to start. They delivered more than promised and our sales guy Victor Lu was terrific (Mason also). They gave great side More

by Jesse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Lu and Mason and Habib
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Dec 20, 2024 -

Lexus of Serramonte responded

We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.

December 14, 2024

The dealership was very responsive and easy to work with. They were very knowledgeable and patient with the car buying process. More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Lu and Mason
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Dec 20, 2024 -

Lexus of Serramonte responded

We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.

December 11, 2024

Purchased a used 2014 Lexus GX460 from them. Test drove it and everything was good until 2 days later. Check engine light came on. I trusted their inspection report which I highly regret. More

by jayjayhua
Recommend Dealer
No
Employees Worked With
Sales
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Dec 22, 2024 -

Lexus of Serramonte responded

Jayjayhua, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (650) 731-3906. We look forward to hearing from you.

December 09, 2024

Nick is very patient and professional in explaining to me how to operate the new car. I would rate him over 100 percent and definitely will refer him to my friends if they want to buy a new Lexus. More

by Maria_tse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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Dec 12, 2024 -

Lexus of Serramonte responded

Hi, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day.

December 06, 2024

Mason is very nice and amazing car salesman. He provides excellent services and super friendly. More

by Xiang Ping Liu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Ma
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Dec 08, 2024 -

Lexus of Serramonte responded

Xiang, we are so happy to read such a great review about Lexus of Serramonte! We can't wait to see you again, have a great day.

Dec 12, 2024 -

Lexus of Serramonte responded

Xiang, we are so happy to read such a great review about Lexus of Serramonte! We can't wait to see you again, have a great day.

December 04, 2024

Roger ,Justin , and Habib were very helpful in choosing my Lexus and they’ve spent more than 4 hours patiently explaining the car’s functions. Thank to them for their great service! More

by chunjuwuliu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger Yuan, Justin, and Habib Qasimi
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Dec 06, 2024 -

Lexus of Serramonte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Serramonte! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

People contacted were very personable and helpful. The experience was surprisingly less stressful than originally anticipated. More

by gsuchida
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Toy and Johnson wang
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Dec 04, 2024 -

Lexus of Serramonte responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

November 24, 2024

This is our fourth unit in this dealership, lexus serramonte. As always Eric Weichardt is very helpful and very professional in dealing with us. Very thankful for his services. More

by mikemaceda2004@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Weichardt
Report | Print
Nov 26, 2024 -

Lexus of Serramonte responded

Hi, thank you so much for your positive comments about Lexus of Serramonte! If you have any further questions, please don't hesitate to reach out!

November 18, 2024

my salesperson, he was very professional, and kind, he answered all my questions about the car and showed me all features. More

by vicky guan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Lu
Report | Print
Nov 19, 2024 -

Lexus of Serramonte responded

Vicky, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

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