Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Serramonte
Colma, CA
734 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 734 reviews
July 10, 2022
Our sales, Fernando was awesome! He was friendly, patient and acknowledgeable. Fernando made my buying experience very easy and enjoyable. Aaron, the finance staff was very helpful t He was friendly, patient and acknowledgeable. Fernando made my buying experience very easy and enjoyable. Aaron, the finance staff was very helpful too. This is my 2nd time buying from this shop and their service never failed me. Highly recommend this shop! More
by hugustoo
Employees Worked With
Fernando , Nick Hart, Aaron Li
June 11, 2022
Excellent team at this dealership. The professionalism and level of satisfaction is 5 stars. Steve B and JV were amazing to work with. Will come again for next purchase The professionalism and level of satisfaction is 5 stars. Steve B and JV were amazing to work with. Will come again for next purchase More
by aaguilar3.aa
Employees Worked With
JV Huynh , Steve Bailey
March 14, 2022
Professional, transparent, and friendly. We were able to test drive and ask the questions we needed to make the right decision for our family. We were able to test drive and ask the questions we needed to make the right decision for our family. More
by a.takaishi
Employees Worked With
Steve Bailey, Danna Ye
March 01, 2022
From his rapid response to my initial inquiry to showing me how to use all the features of my car after purchase, Steve was fabulous to work with. He really spent the time to make sure I understood options, me how to use all the features of my car after purchase, Steve was fabulous to work with. He really spent the time to make sure I understood options, cost etc, and made the purchase of my new Lexus an all around excellent experience, 10 stars for Steve Bailey! More
by AG
Employees Worked With
Steve Bailey
February 23, 2022
We just bought our first Lexus and were very happy with the professional service we received from Lexus of Serramonte. We live several hours away and Steve Bailey was very responsive from the time we inqu the professional service we received from Lexus of Serramonte. We live several hours away and Steve Bailey was very responsive from the time we inquired online, completed paperwork and drove off the lot. The team was friendly, organized and made it the best car buying experience we've had from a dealership. More
by Hope
Employees Worked With
Steve Bailey
January 20, 2022
This is my third Lexus purchased at Lexus of Serramonte. This round, it was Nick who was the very patient, very helpful salesperson, especially since it's been 19 years since purchasing my 2003 one. The 2 This round, it was Nick who was the very patient, very helpful salesperson, especially since it's been 19 years since purchasing my 2003 one. The 2022 car has a lot of new smart features that I had never encountered nor experienced and Nick patiently "taught" me how to "navigate" through it. He did it professionally and with a great sense of humor. His followthrough during the process was superb. Thanks, Nick! More
by friedalee288
Employees Worked With
the young man with the glasses who greets me when I drive my car in to be serviced; he is always so cordial and nice, Nick Hart, Lenny Villajin
