Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Serramonte
Colma, CA
757 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 757 reviews
May 30, 2023
I had a great experience. Victor Lu kept me up to date on the vehicle and delivery time frame. When a vehicle was available for me to test drive, Victor reached out and offere Victor Lu kept me up to date on the vehicle and delivery time frame. When a vehicle was available for me to test drive, Victor reached out and offered. More
by ronald1597
Employees Worked With
Victor Lu, Danna Ye
May 20, 2023
I have purchased many new cars in my life. My experience with Serramonte Lexus was the only "painless" car purchase. Clarissa Toy was knowledgeable, warm, and friendly. She was also very pat My experience with Serramonte Lexus was the only "painless" car purchase. Clarissa Toy was knowledgeable, warm, and friendly. She was also very patient with this very non-tech lady! There was no hard sale which made me realize that Lexus didn't it. More
by Sahmu4ia
Employees Worked With
Clarissa Toy
May 17, 2023
Victor Lu is very knowledgeable and provided excellent services. I appreciated his help for the process to buy 2023 RX350h. He answered all the questions we have even after sale of the car. services. I appreciated his help for the process to buy 2023 RX350h. He answered all the questions we have even after sale of the car. More
by tomyu988
Employees Worked With
Victor Lu
May 15, 2023
Our rep Eric was a gentleman, knowledgeable. They are understaffed, wait time too long. “Up selling” for a clear coat on a used car they already sold and charged for the coating the first time a They are understaffed, wait time too long. “Up selling” for a clear coat on a used car they already sold and charged for the coating the first time along with asking for the money hours after the price was determined and paperwork being filled out was insulting at best,. Eric was simply doing what was asked of him however it is a shady policy by ownership. Finance manager and all other staff were great. More
by lanceschepps
Employees Worked With
Eric Weichardt, Joseph Kauffman
May 12, 2023
They truly went above and beyond. I received a discount from MSRP, college grad discount and free digital license plate and ID Theft. They even offered me an extra free tank of gas, c I received a discount from MSRP, college grad discount and free digital license plate and ID Theft. They even offered me an extra free tank of gas, car wash (2total) and free tacos. More
by Meredith
Employees Worked With
Victor , Vy Le
