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Lexus of Serramonte

Colma, CA

4.8
749 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. At Lexus of Serramonte in Colma/Daly City, we know that our success is best ...
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700 Serramonte Blvd

Colma, CA

94014

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Showing 749 reviews

March 05, 2025

This review is for Maksim Shepelev. Maksim did a fabulous job introducing is to the car and taking us through the sales process. Lexus is very lucky to have such an excellent employee. More

by russell.bigelow3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maksim Shepelev
Mar 09, 2025 -

Lexus of Serramonte responded

Hi there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 05, 2025

Our sales rep did a fantastic job showing us the car and working through the sale .you are lucky to have maxem More

by russell.bigelow3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxem
Mar 09, 2025 -

Lexus of Serramonte responded

Russell, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

March 02, 2025

I worked with Victor and the staff. I did not have to haggle as I was given the best price in the Bay Area from Serramonte. Victor was responsive and easy to reach. He quickly helped More

by marysfgillespie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor
Mar 06, 2025 -

Lexus of Serramonte responded

Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

February 24, 2025

Great service I picked up my new GX 550 today. Tim Sai was my Sales associate; he was superb. I could not recommend anyone any higher. Professional, polite, patient and knowledgeable. This is my f More

by Maggie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Sai
Feb 26, 2025 -

Lexus of Serramonte responded

Maggie, we're happy you found our staff to be so supportive during your experience here at Lexus of Serramonte. We hope to be of service to you again in the future. Best wishes, Lexus of Serramonte

Feb 27, 2025 -

Lexus of Serramonte responded

Maggie, we're happy you found our staff to be so supportive during your experience here at Lexus of Serramonte. We hope to be of service to you again in the future. Best wishes, Lexus of Serramonte

February 23, 2025

Worked with a very knowledgeable salesperson who was kind, responsive and fun to work with. Would go back for my next car. More

by Tara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Ferran
Feb 26, 2025 -

Lexus of Serramonte responded

Tara, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

Feb 27, 2025 -

Lexus of Serramonte responded

Tara, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

February 23, 2025

I had the excellent services there! Also sales provided Chinese language, let us understand clearly! More

by candygirl3459
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 28, 2025 -

Lexus of Serramonte responded

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!

February 16, 2025

Victor and Serramonte were superb! This was our third Dealership of the day- and by far- the most efficient, honorable, and value for the money. We saw the car listed on the websit More

by Nishio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Luc
Feb 19, 2025 -

Lexus of Serramonte responded

Nishio, we're happy you found our staff to be so supportive during your experience here at Lexus of Serramonte. We do hope we can be of assistance in the future. Take care!

February 14, 2025

Victor was great and had great customer service. He was available by text, always answered any questions I had. I already knew what I wanted, he reserved the car for me and contacted me when it came More

by sigpartygal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
Feb 15, 2025 -

Lexus of Serramonte responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 11, 2025

Thank you Jose for finding the car that my wife and were looking to purchase. More

by i2yq2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Perez
Feb 13, 2025 -

Lexus of Serramonte responded

Hi there, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2025

We come with hundreds of questions and weren’t sure which car to buy. Nick H. Educated us for hours explaining all the details and showing different models of cars. Finally the car I liked most was not avail More

by IRozend
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Heart, Johnson Wang
Feb 13, 2025 -

Lexus of Serramonte responded

Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day!

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