Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Serramonte
Colma, CA
757 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 757 reviews
December 25, 2023
Gary Li from the sales department is really friendly and helpful. He explained the features of the car very well and helped me to get the best deal. Gustavo Perez is detail-oriented. He explained to me all helpful. He explained the features of the car very well and helped me to get the best deal. Gustavo Perez is detail-oriented. He explained to me all the details in the contract and helped me to decide the best car protection plans. Overall, great customer services. More
by jx
Employees Worked With
Jiayi “Gary” Li, Gustavo Perez
December 22, 2023
The staff from the dealership were very friendly and approachable. I highly recommended to buy a motor vehicle on this location. Kenneth is very friendly, easy to approach and able to help you and answe approachable. I highly recommended to buy a motor vehicle on this location. Kenneth is very friendly, easy to approach and able to help you and answer the concerns you have. Look for Kenneth if you are looking buying a car. More
by kcmadayag
Employees Worked With
Kenneth Lee, Kenneth Lee, Ray Yousefzai, Robert Hannigan, Habib Qasimi
December 19, 2023
Good customer services, Victor Lu is really helpful and knowlegable about the car, overall we have good experience in the dealer. knowlegable about the car, overall we have good experience in the dealer. More
by nhieu2001
Employees Worked With
Prosperity Lewis, Victor Lu, Habib Qasimi
December 14, 2023
Great experience with our sales person Victor Lu both picking up our car and his continuing to help with our questions after we had it home for a few days. picking up our car and his continuing to help with our questions after we had it home for a few days. More
by Radman
Employees Worked With
Victor Lu, Gustavo Perez
December 11, 2023
We had one of the best dealership experiences at Lexus of Serramonte. We met with Nicholas Hart from the Sales department. He was very knowledgeable and friendly. He listened to our concerns and provided us Serramonte. We met with Nicholas Hart from the Sales department. He was very knowledgeable and friendly. He listened to our concerns and provided us with a really great car buying experience. I would recommend coming here for your car buying needs. More
by peppermint3002
Employees Worked With
Nicholas Hart, Habib Qasimi
December 06, 2023
Had a great experience working with Fernando F. Easy to communicate and got back to us with our questions and information need to decide what we wanted in our new vehicle. This is our 3rd purcha Easy to communicate and got back to us with our questions and information need to decide what we wanted in our new vehicle. This is our 3rd purchase (in many decades!) from Lexus of Serramonte. More
by Shirley
Employees Worked With
Fernando Ferran
December 06, 2023
Superb quality of service. Friendly staff, always ready to give assistance to incoming patrons, and outstanding cleanliness of Lexus place. Keep it up. Friendly staff, always ready to give assistance to incoming patrons, and outstanding cleanliness of Lexus place. Keep it up. More
by junperez39
Employees Worked With
Katrina Palencia, Victor Lu, Habib Qasimi
November 26, 2023
Strick about insurance and SSN, you need to have all of them first in order to buy a used car, and can not waive the (pre-added) maintance package, which costs 1000 dollars them first in order to buy a used car, and can not waive the (pre-added) maintance package, which costs 1000 dollars More
by 1
Employees Worked With
Steve
