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Lexus of Serramonte

Colma, CA

4.7
657 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
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700 Serramonte Blvd

Colma, CA

94014

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Showing 657 reviews

June 26, 2023

The dealership's service is good and Lexus new cars and L/certified cars inventory is high. More

by johnson1007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Chen, Aaron Li
Jul 13, 2023 -

Lexus of Serramonte responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2023

Very friendly, professional, I like Lexus Dealer, nothing superfluous, everything is in the subject. I will definitely recommend it to my friends. More

by Igor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Kassem, Nick Hart, Steve Bailey
Jun 28, 2023 -

Lexus of Serramonte responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

I inquired but no one call back or reached out on my inquires. I got an email from the sale manager ask how was my experience?When I responded back bouts no one reached out it went quite. More

by irocn9
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
No response
Jun 23, 2023 -

Lexus of Serramonte responded

We are sorry about our poor communication. Our General Manager would like the opportunity to speak with you more regarding your experience. Please reach out to him at (650) 731-3906 or Charles.Cannon@lexusofserramonte.com.

June 21, 2023

Buen servicio y buenas personas estoy contento con mi lexus y muchas bendiciones para todos los del desler More

by Panameno.christian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Rodriguez , Danna Ye
Jun 24, 2023 -

Lexus of Serramonte responded

Estamos felices de que haya encontrado nuestro personal tan solidario durante su experiencia aquí en Lexus de Serramonte. Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquí. ¡Que tengas un día increíble!

Jun 24, 2023 -

Panameno.christian responded

Buen servicio

June 20, 2023

Very friendly and helpful people and superb service. Great car choice and deals as well. We had very positive overall experience at Lexus of Serramonte. More

by Dmitriy Y.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Neil Chen 5 stars, Danna Ye, Joseph Kauffman, Mauricio Rodriguez
Jun 21, 2023 -

Lexus of Serramonte responded

We're happy you found our staff to be so supportive during your experience here at Lexus of Serramonte. We can't wait to see you again, have a great day.

June 12, 2023

Danreve is a very professional and patient salesperson. This is the first time I went to the Lexus store in Serranmonte to look at the car. Unexpectedly, I bought the car I have wanted for a long time in j More

by Felix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Navarro
Jun 19, 2023 -

Lexus of Serramonte responded

Felix, we're happy you found our staff to be so supportive during your experience here at Lexus of Serramonte. If you have any further questions, please don't hesitate to reach out!

June 10, 2023

They take the anxiety and irritation out of the car buying process. I got to work with Steve Bailey and better service is not possible. If you are going to visit there be sure to ask for him. The facil More

by montarakid
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr Shah completed the final paperwork. I don't envy him his job, but he has the details down pat., Steve Bailey
Jun 15, 2023 -

Lexus of Serramonte responded

We're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 04, 2023

Well organized, good service and a very friendly staff it was an easy experience, no problem whatsoever More

by Husamsf5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Lee
Jun 07, 2023 -

Lexus of Serramonte responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2023

They do not solve anything pure bla bla bla that help with bad credit or no credit pure lies More

by adolfoescalera3
Recommend Dealer
No
Employees Worked With
Nobody answered
Jun 10, 2023 -

Lexus of Serramonte responded

We would like to get some more details about your experience with us. Please contact our General Manager at (650) 731-3906 so we can work with you to make this right.

June 02, 2023

Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome More

by Vaga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Bailey
Jun 07, 2023 -

Lexus of Serramonte responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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